Samples Shipping Coordinator

Wine Industry Expo; Napa (CA); On-site; USD 43,000 - 54,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life insurance coverage

Disability benefits

PTO

Wellness programs

Fertility and family building benefits

401(k) plan

Discretionary profit-sharing

Job summary

Trinchero Family Estates is seeking a Samples Shipping Coordinator to manage Marketing Sample orders and Export Order Processing in Napa, CA. The role emphasizes strong communication with internal customers and external vendors, cross-functional coordination, and adherence to shipping compliance to ensure accurate and timely deliveries.

The position requires 2+ years in shipping/warehouse, a high school diploma, and a valid California driver’s license.

Qualifications

• Two or more years of experience with shipping/warehouse.
• Excellent communication with customers, and internal partners.
• Ability to follow processes, multitask, and problem-solve.

Responsibilities

• Process outbound Marketing Sample orders from various sources via SAP and ShipCompliant.
• Support Export Order Processing tasks as needed.
• Maintain communication with customers and provide visibility into inventory and delivery expectations.
• Prepare documents such as packing lists and invoices for domestic and international shipments.
• Determine best shipping method based on procedures, compliance, routes and rates.
• Track and troubleshoot shipments to ensure successful delivery.
• Monitor compliance with shipping laws and requirements for order fulfillment.
• Document issues and actions, and maintain shipment metrics for reporting.

Skills

Shipping & Warehouse Experience

Communication skills

Multitasking

Attention to detail

Valid California driver’s license

Education

High School Diploma or equivalent

Tools

SAP

ShipCompliant

Job description

Department: Supply Chain

Location: Napa, California (US-CA)

Job Summary

Samples Shipping Coordinator is responsible for processing Marketing Sample requests and Export Order Processing across the organization efficiently and with a high level of accuracy to meet the needs of the business. This person is a clear communicator who can multitask and prioritize and is comfortable working with many internal customers/partners, in addition to working with outside vendors. Logistics coordination and troubleshooting basic compliance and shipping challenges are key components of this role. This role requires adherence to established processes while consistently delivering excellent customer service. Essential Functions:

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. Qualifications:

• Process outbound Marketing Sample orders from various sources via SAP and ShipCompliant.
• Support Export Order Processing tasks as needed.
• Maintain excellent communication with customers, providing transparency into availability of inventory and delivery expectations.
• Prepare documents such as packing lists and invoices for domestic and international shipments.
• Determine best shipping method for materials, using knowledge of shipping procedures, compliance, routes, and rates.
• Track, redirect and troubleshoot shipments as needed for successfully delivery
• Monitor and stay within compliance laws and shipping requirements for all order fulfillment
• Document issues, identify corrective actions for damages and shortages, and maintain key performance metrics related to shipment data, and damages for reporting and accounting.
• Assist with creating shipping labels for Marketing team shipping needs.
• Education: High School Diploma or equivalent required.
• Years of Experience: Two or more years of experience with shipping/warehouse preferred.
• Accuracy, attention to detail and the ability to follow through are essential.
• Excellent organizational and communication skills.
• Experience in customer is service required.
• Ability to accurately follow instructions and take direction.
• Ability to problem solve and multitask.
• Valid California drivers’ license with the ability to provide and maintain a clean/acceptable DMV report.

Working Conditions

• Moderate to heavy physical work, including moving wine cases, heavy packages, and shipping supplies; frequent bending, lifting up to 50 lbs., and sorting.
• Occasional long and irregular hours.
• Frequent deadline pressures.
• Ability to handle numerous projects in progress at one time.

Salary Range

$31.55 - $38.60

Benefits

• medical
• dental
• vision
• life insurance coverage
• disability benefits
• PTO
• wellness programs
• fertility and family building benefits
• 401(k) plan
• discretionary profit-sharing contribution

Trinchero Family Estates provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Trinchero Family Estates complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.