Sample Registration Specialist

Eurofins USA Food Testing; Des Moines (IA); On-site; USD 36,000 - 48,000; Full time

Job summary

Eurofins USA Food Testing in Des Moines, IA is seeking a detail-oriented Sample Registration associate to receive samples, enter information for testing, reporting, and billing, and work with technical staff to meet client expectations.

The role requires a High School Diploma (Associate’s Degree preferred), typing at 45 wpm, and strong interpersonal and organizational abilities. This is a full-time, on-site position with comprehensive benefits.

Qualifications

• Excellent interpersonal and organizational skills required.
• Excellent communication skills essential.
• Excellent attention to detail a must.
• Typing 45 words per minute required.

Responsibilities

• Receives samples for analysis and enters all pertinent information concerning testing, reporting, and billing in the computer system per SOPs.
• Works with technical staff to ensure client expectations for testing, reporting, and invoicing are met.
• Performs duties of Sample Registration with proficiency.
• Troubleshoots Fresh Desk tickets to resolve customer issues.
• Verifies samples and monitors test codes for matrix appropriateness.
• Maintains productive organization of Sample Registration tasks.
• Assists in training new staff in Sample Registration and updates procedures.

Skills

Interpersonal skills

Organizational skills

Communication skills

Attention to detail

Typing speed

Education

High School Diploma

Associate’s Degree (preferred)

Tools

Fresh Desk

Job description

Eurofins USA Food Testing in Des Moines, IA is seeking a detail-oriented Sample Registration associate to receive samples, enter information for testing, reporting, and billing, and work with technical staff to meet client expectations.

The role requires a High School Diploma (Associate’s Degree preferred), typing at 45 wpm, and strong interpersonal and organizational abilities. This is a full-time, on-site position with comprehensive benefits.