Sample Registration Clerk I - Micro

Eurofins USA Food Testing; Des Moines (IA); On-site; USD 36,000 - 48,000; Full time

Job summary

Eurofins USA Food Testing in Des Moines, IA is seeking a detail-oriented Sample Registration associate to receive samples, enter information for testing, reporting, and billing, and work with technical staff to meet client expectations.

The role requires a High School Diploma (Associate’s Degree preferred), typing at 45 wpm, and strong interpersonal and organizational abilities. This is a full-time, on-site position with comprehensive benefits.

Qualifications

• Excellent interpersonal and organizational skills required.
• Excellent communication skills essential.
• Excellent attention to detail a must.
• Typing 45 words per minute required.

Responsibilities

• Receives samples for analysis and enters all pertinent information concerning testing, reporting, and billing in the computer system per SOPs.
• Works with technical staff to ensure client expectations for testing, reporting, and invoicing are met.
• Performs duties of Sample Registration with proficiency.
• Troubleshoots Fresh Desk tickets to resolve customer issues.
• Verifies samples and monitors test codes for matrix appropriateness.
• Maintains productive organization of Sample Registration tasks.
• Assists in training new staff in Sample Registration and updates procedures.

Skills

Interpersonal skills

Organizational skills

Communication skills

Attention to detail

Typing speed

Education

High School Diploma

Associate’s Degree (preferred)

Tools

Fresh Desk

Job description

Information about Eurofins as a whole:

• Over 50,000 employees worldwide
• Eurofins recently celebrated 30 years of excellence in bioanalytical testing.
• The company has grown from 4 employees in a small lab in France to a global network.
• 800 state-of-the-art laboratories across 41 countries.
• Eurofins is one of the best performing companies in the world. In three decades, the company has grown more than 3,000 times.
• Eurofins is now the global market leader in environmental, food, pharmaceuticals and cosmetics testing as well as in agro-sciences CRO (Contract Research Organization) services.

Micro - Tue - Fri (12pm - 8:30pm) Sat (10am - 6:30 pm)

Essential Duties and Responsibilities:

• Demonstrates and promotes the company vision
• Regular attendance and punctuality
• Receive samples for analysis and enters all pertinent information concerning testing, reporting, and billing of samples in the computer system per applicable Standard Operating Procedures (SOPs)
• Work interactively with the technical staff to help ensure that clients’ expectations are met with regards to testing, reporting, and invoicing
• Proficient in performing the duties of Sample Registration
• Troubleshoot and assist others with troubleshooting Fresh Desk tickets to resolve customer issues
• Perform sample verification and monitor test codes to determine the appropriateness for the matrix received
• Ensure all work is completed as necessary when co-workers are absent.
• Organize tasks in Sample Registration
• Maintain cooperative working relationships with coworkers and other company employees
• Assist in training of new staff in Sample Registration
• Assist with maintaining/updating Sample Registration procedures, Work Instructions or flow charts.
• Manage time in a manner that ensures a high degree of productivity.
• Proficient in sample preparation
• Strong understanding of sample flow and sample priorities to maximize productivity
• Maintain a perpetual state of readiness and willingness to respond to the queries and needs of clients, staff, and co-workers.
• Proficient typing ability, accuracy, and speed
• Conducts all activities in a safe and efficient manner
• Performs other duties as assigned

o perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill or ability required.

• High School Diploma required
• Associate’s Degree in science preferred, or equivalent
• Type 45 words per minute
• Excellent interpersonal and organizational skills.
• Excellent communication skills.
• Excellent attention to detail

As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work!

Life at Eurofins is a meritocracy, where people are empowered to make decisions and are rewarded for their success, allowing them to advance quickly. Become your most extraordinary self with support and development throughout your career.

We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays, vacation, personal days, and dental and vision options.

Eurofins is aM/F, Disabled, and Veteran Equal Employment Opportunity and affirm...

Eurofins USA Food Testing is a Disabled and Veteran Equal Employment Opportunity employer.