Sample Registration Clerk I - Micro

Eurofin; Des Moines (IA); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical coverage

401(k) with company match

Paid holidays

Vacation and personal days

Dental and vision options

Life and disability insurance

Job summary

Eurofins is seeking a diligent Sample Registration support professional in Des Moines, IA to manage sample intake, data entry, and reporting workflows. You will collaborate with technical teams to ensure accurate testing and invoicing, while maintaining timely sample processing.

The role requires attention to detail, strong typing, and excellent organizational skills to support efficient lab operations and client satisfaction.

Qualifications

• High School Diploma required.
• Associate’s Degree in science preferred, or equivalent.
• Type 45 words per minute.
• Excellent interpersonal and organizational skills.
• Excellent attention to detail.

Responsibilities

• Demonstrates and promotes the company vision.
• Regular attendance and punctuality.
• Receive samples for analysis and enter all pertinent information concerning testing, reporting, and billing of samples in the computer system per SOPs.
• Work with technical staff to meet client expectations in testing, reporting, and invoicing.
• Proficient in performing the duties of Sample Registration.
• Troubleshoot Fresh Desk tickets to resolve customer issues.
• Perform sample verification and monitor test codes for matrix suitability.
• Ensure work is completed when co-workers are absent.
• Organize tasks in Sample Registration.
• Maintain cooperative relationships with coworkers.
• Assist in training new staff in Sample Registration.
• Update Sample Registration procedures and work instructions.
• Manage time to maximize productivity.
• Understand sample flow and priorities to maximize productivity.
• Respond to client, staff, and co-worker queries.

Skills

Typing speed

Interpersonal skills

Organizational skills

Education

High School Diploma

Associate’s Degree in science

Tools

SOP knowledge

Job description

• Eurofins recently celebrated 30 years of excellence in bioanalytical testing.
• The company has grown from 4 employees in a small lab in France to a global network.
• 800 state-of-the-art laboratories across 41 countries.
• Eurofins is one of the best performing companies in the world. In three decades, the company has grown more than 3,000 times.
• Eurofins is now the global market leader in environmental, food, pharmaceuticals and cosmetics testing as well as in agro-sciences CRO (Contract Research Organization) services.

Job Description

Essential Duties and Responsibilities:

• Demonstrates and promotes the company vision
• Regular attendance and punctuality
• Receive samples for analysis and enters all pertinent information concerning testing, reporting, and billing of samples in the computer system per applicable Standard Operating Procedures (SOPs)
• Work interactively with the technical staff to help ensure that clients’ expectations are met with regards to testing, reporting, and invoicing
• Proficient in performing the duties of Sample Registration
• Troubleshoot and assist others with troubleshooting Fresh Desk tickets to resolve customer issues
• Perform sample verification and monitor test codes to determine the appropriateness for the matrix received
• Ensure all work is completed as necessary when co-workers are absent.
• Organize tasks in Sample Registration
• Maintain cooperative working relationships with coworkers and other company employees
• Assist in training of new staff in Sample Registration
• Assist with maintaining/updating Sample Registration procedures, Work Instructions or flow charts.
• Manage time in a manner that ensures a high degree of productivity.
• Strong understanding of sample flow and sample priorities to maximize productivity
• Maintain a perpetual state of readiness and willingness to respond to the queries and needs of clients, staff, and co-workers.
• Proficient typing ability, accuracy, and speed
• Conducts all activities in a safe and efficient manner
• Performs other duties as assigned

Qualifications

o perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill or ability required.

• High School Diploma required
• Associate’s Degree in science preferred, or equivalent
• Type 45 words per minute
• Excellent interpersonal and organizational skills.
• Excellent attention to detail

Additional Information

As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work!

Life at Eurofins is a meritocracy, where people are empowered to make decisions and are rewarded for their success, allowing them to advance quickly. Become your most extraordinary self with support and development throughout your career.

We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays, vacation, personal days, and dental and vision options.

Eurofins is aM/F, Disabled, and Veteran Equal Employment Opportunity and Affir

Eurofins USA Food Testing is a Disabled and Veteran Equal Employment Opportunity employer.