Salon & Spa Front Desk

Queen Bee Salon & Spa; Culver City (CA); Sur place; USD 25 000 - 39 000; Temps partiel

Avantages offerts par ce poste

Competitive base compensation

Paid vacation

Health insurance eligibility

Supportive team environment

Résumé du poste

Queen Bee Salon & Spa in Culver City, CA is seeking a reliable front desk professional to coordinate a busy reception, deliver premium hospitality, and support the team in a fast-paced luxury environment. You will manage appointment books, handle phone and email inquiries, process transactions, and help maintain an elegant front-of-house.

The role requires 2+ years of experience and outstanding English communication.

Qualifications

• 2+ years of professional front desk, retail, or hospitality experience.
• Reliable, mature approach to work with punctuality and composure under pressure.
• Exceptional phone presence and polished communication skills.
• Meticulous attention to detail and strong multitasking abilities.

Responsabilités

• Greeting clients and maintaining a premium hospitality environment.
• Assisting with appointment book and daily scheduling flows.
• Processing retail and service transactions accurately.
• Handling multi-line phone calls, client emails, and text correspondence.
• Maintaining front-of-house aesthetics and supporting spa operations with the team.

Connaissances

Front desk experience

Customer service

Scheduling software

English proficiency

Multitasking

Outils

Scheduling software

Description du poste

About the Role

As part of our reception team, you’ll help coordinate a busy front desk where high-touch luxury service meets a fast-paced environment. This is a vital, collaborative role requiring strong personal reliability and a steady work ethic.

Schedule & Hours (Approx. 26 hours/week):

• Friday & Saturday: Day shifts
• Note: Absolute reliability on these specific days is essential to support your teammates and maintain our scheduling commitments to our clients.

Key Responsibilities:

• Greeting clients warmly and ensuring a premium hospitality environment.
• Assisting with our appointment book and optimizing daily scheduling flows.
• Processing retail and service transactions accurately.
• Handling multi-line phone calls, client emails, and text correspondence.
• Maintaining front-of-house aesthetics and supporting daily spa operations alongside the team.

What You’ll Bring:

• 2+ years of professional front desk, retail, or hospitality experience (premium salon or spa experience is a plus, but a great service attitude is key).
• A reliable, mature approach to work—you pride yourself on punctuality, keeping a cool head under pressure, and showing up ready to support the team.
• Exceptional phone presence and polished, professional communication skills.
• Meticulous attention to detail and strong multitasking abilities.
• Proficiency with modern scheduling software and basic computer systems.
• Strong written and verbal English skills.

What We Offer:

• Competitive base compensation.
• Paid vacation.
• A supportive, professional team environment.
• Health Insurance Eligibility: We proudly offer comprehensive medical benefits; please note that per company and ACA policy, this requires maintaining a consistent schedule of 30+ hours per week. Opportunities to expand hours may become available based on performance and business needs.

IMPORTANT REQUIREMENT – Please Read Before Applying

• Administrative Track Only: This is a reception position for someone who loves the business, organization, and customer service side of the beauty industry.
• No Treatment Room Candidates: To ensure long-term stability in this team role, we will not consider candidates who are licensed estheticians or current esthetics students unless your explicit, long-term career goal is the administrative/business side rather than service provider roles. If your ultimate goal is to work behind the treatment room door, this position is not a fit for you. No exceptions.

10182 Culver Blvd, Culver City, CA 90232, USA