Salon Manager: Lead Team, Drive Revenue & Experience

LookAfter Hair Company; St. Louis (MO); Sur place; USD 52 000 - 76 000; Plein temps

Résumé du poste

LookAfter Hair Company is seeking a talented Salon Manager to keep the salon running smoothly, train staff, and ensure an exceptional client experience while driving profitability.

You will recruit and coach staff, schedule shifts, manage inventory, and ensure safety and sanitation standards are met; you will build strong client relationships and market services to grow revenue. Join a company with a 40-year history and make a visible impact on daily operations and client satisfaction.

Qualifications

• Organizational skills to track inventory, create schedules and handle clerical tasks.
• Familiar with salon operating procedures and protocols.
• Effective oral and written communication with staff, clients, vendors & owners.
• Interviewing skills to recruit quality candidates for open positions.
• Ability to use spreadsheets, POS systems and word processing programs.
• Basic knowledge of business/accounting to track purchasing expenses and budgets.
• Strong interpersonal skills to handle client issues and coach staff.
• Effective written communication for documentation and goal setting.
• Experience with multiple social media platforms.

Responsabilités

• Recruiting, hiring, training and coaching salon staff.
• Responsible for building and maintaining a strong relationship with clients.
• Creating work schedules for associates to ensure salon has adequate coverage.
• Inventorying salon supplies and reordering as needed.
• Ensuring that the salon environment meets cleanliness and hygiene standards required by law and the company.
• Monitoring staff’s completion of ongoing education requirements by LookAfter and/or State Board.
• Resolving client issues.
• Marketing the salon to attract new clients.
• Promoting the salon’s services and increasing revenue.
• Making sure that all staff is adhering to State Board sanitation guidelines.
• Perform audits when needed.

Connaissances

Organizational skills

Communication skills

Interviewing skills

Spreadsheets

POS systems

Word processing

Budgeting knowledge

Interpersonal skills

Written communication

Social media experience

Description du poste

LookAfter Hair Company is seeking a talented Salon Manager to keep the salon running smoothly, train staff, and ensure an exceptional client experience while driving profitability.

You will recruit and coach staff, schedule shifts, manage inventory, and ensure safety and sanitation standards are met; you will build strong client relationships and market services to grow revenue. Join a company with a 40-year history and make a visible impact on daily operations and client satisfaction.