Salon Manager - Growth, Coaching & Guest Experience

Face Foundrié, Llc; Port Everglades (FL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Effective pay

Store growth bonus

Job summary

FACE FOUNDRIÉ is seeking an experienced Salon Manager to drive customer service excellence, manage staff and budgets, and lead growth strategies across the storefront network. The role requires leadership in coaching, scheduling, training and regulatory compliance within a fast-paced skincare environment.

The candidate will oversee service delivery, achieve revenue targets, and implement marketing initiatives to attract and retain clients.

Qualifications

• Esthetics license is required.
• One year of Salon Manager experience is preferred.
• Availability: Nights and Weekends are required.

Responsibilities

• Demonstrates high standards in customer service
• Meets financial metrics including service revenue, average ticket, client count, rebooking and product sales
• Identifies opportunities for growth such as staffing, scheduling and coaching
• Responsible for the management of all personnel including recruitment, training, product knowledge, loss prevention, performance management, safety and legal compliance
• Conduct regular performance reviews and provide constructive feedback to enhance team performance
• Create and maintain staff schedules to ensure adequate coverage during peak hours
• Responsible for store's inventory
• Helps forecast sales, growth trajectories and expansion plans.
• Collaborate with the store owner to develop and manage the salon budget.
• Monitor and analyze financial reports, identifying opportunities for cost savings and revenue growth.
• Implement strategies to achieve sales targets and profitability goals.
• Oversee the delivery of high-quality services and ensure client satisfaction.
• Address client issues and concerns, providing resolutions in a timely and professional manner.
• Maintain a positive and welcoming environment for clients and staff.
• Responsible for performing services on guests and leading by example
• Leads through teaching employees and growing their productivity, has a clear vision of individual, team, and/or personal goals. Has coaching and mentoring skills and can verbalize steps to achieve those goals. Confident in coaching and mentoring their team
• Responsible for identifying the professional development needed for each staff member
• Ensures all technical service and product trainings are attended
• Conducts verbal and technical interviews, able to identify appropriate talents needed for salon growth.
• Work with your owner to develop and execute marketing strategies to attract new clients and retain existing ones.
• Coordinate and promote special events, promotions, and collaborations to increase salon visibility.
• Assist with Social Media as needed
• Servicing Effective Pay Defined: The total wages inclusive of hourly + commissions + gratuities (if applicable) divided by how many hours worked in that time period.
• Store Growth Bonus Structure

Skills

Customer service

Staff management

Sales

Marketing

Coaching

Training

Scheduling

Budgeting

Recruitment

Education

Esthetics License

Job description

FACE FOUNDRIÉ is seeking an experienced Salon Manager to drive customer service excellence, manage staff and budgets, and lead growth strategies across the storefront network. The role requires leadership in coaching, scheduling, training and regulatory compliance within a fast-paced skincare environment.

The candidate will oversee service delivery, achieve revenue targets, and implement marketing initiatives to attract and retain clients.