Salon Manager

FACE FOUNDRIÉ; Milwaukee (WI); On-site; USD 50,000 - 70,000; Full time

Job summary

A modern facial bar is seeking an experienced Salon Manager in Milwaukee, Wisconsin. You will lead the team, ensuring high standards in customer service while meeting financial goals. Responsibilities include staff recruitment, training, and performance management. An Esthetics License is required, along with a proactive approach to client retention and team development. Nights and weekends availability is mandatory. This position offers significant growth potential within the company.

Qualifications

• Requires an Esthetics License to perform necessary duties.
• Preferably have one year of experience as a Salon Manager.
• Ability to lead by example and coach employees to achieve their goals.

Responsibilities

• Demonstrates high standards in customer service.
• Meets financial metrics including service revenue and guest count.
• Identifies opportunities for growth and staff development.
• Conducts performance reviews for all staff members.

Skills

Customer service standards

Coaching and mentoring

Financial metrics understanding

Staff recruitment and training

Education

Esthetics License

Job description

FACE FOUNDRIÉ is a focused facial bar specializing in all things face; facials, lashes, brows and skincare. Our modern, open concept spaces promote a welcoming and relaxing environment. There is a ton of growth potential within FACE FOUNDRIÉ.

Required: Esthetics License

The Salon Manager is responsible for meeting or exceeding FACE FOUNDRIÉ goals through staff recruiting, training, and service and product sales. A Salon Manager is responsible for creating an environment that exceeds standards of excellence in guest services, client retention, employee development and local marketing efforts. The Salon Manager reports to the owner(s), and they serve as the primary contact for all salon personnel.

Your skills, experience and talents as a Salon Manager will be essential to lead by example.

Salon Manager Responsibilities:

• Demonstrates high standards in customer service
• Meets financial metrics including: service revenue, average ticket, guest count, guest retention, rebooking, retail revenue
• Identifies opportunities for growth such as, staffing, scheduling and coaching
• Responsible for performing services on guests and leading by example
• Responsible for the management of all personnel including (but not limited to) recruitment, training, product knowledge, loss prevention, performance management, safety and legal compliance.
• Leads through teaching employees and growing their productivity, has a clear vision of individual, team, and/or personal goals. Has coaching and mentoring skills and can verbalize steps to achieve those goals. Confident in coaching and mentoring their team
• Responsible for identifying the professional development needed for each staff member
• Ensures all technical service and product training classes are attended
• Conducts reviews for all staff members
• Responsible for store's inventory
• Conducts verbal and technical interviews, able to identify appropriate talents needed for salon growth.
• Assists with social media and marketing events.
• Helps forecast sales, growth trajectories and expansion plans.

Job Types:

Full-time

Availability:

Nights and Weekends is required

License:

Esthetics License is required

Experience:

One year of Salon Manager experience is preferred