Salon Guest Experience Specialist

Prive; Media (Delaware County); On-site; USD 24,000 - 42,000; Full time

Job summary

Sesh by Privé in Media, PA is seeking a Front Desk Associate to greet clients, manage appointments, and ensure a welcoming salon experience. You will handle inquiries, process payments, and coordinate with stylists and estheticians.

The role emphasizes strong customer service, multitasking, and teamwork with on-site duties in a fast-paced studio. Training is provided for salon software and operations.

Qualifications

• Excellent interpersonal and communication skills.
• Strong customer service orientation with a friendly demeanor.
• Ability to multitask and prioritize in a fast-paced environment.
• Proficiency in computer skills, including salon management software (training provided).
• Previous experience in customer service, retail, or hospitality preferred.

Responsibilities

• Greet and welcome clients with a warm demeanor as they enter the studio.
• Efficiently schedule and manage salon appointments.
• Address client inquiries in person and over the phone with accurate information.
• Process client payments (cash, card, gift card) and maintain cashier area.
• Coordinate with artists, estheticians, and staff to meet client needs.
• Assist clients with retail product selection and transactions.
• Maintain cleanliness and organization of reception area and displays.

Skills

Interpersonal skills

Customer service

Multitasking

Communication

Computer skills

Tools

Salon management software

Job description

Sesh by Privé in Media, PA is seeking a Front Desk Associate to greet clients, manage appointments, and ensure a welcoming salon experience. You will handle inquiries, process payments, and coordinate with stylists and estheticians.

The role emphasizes strong customer service, multitasking, and teamwork with on-site duties in a fast-paced studio. Training is provided for salon software and operations.