Salon Guest Experience & Membership Specialist

The Lash Lounge; Willistown Township (PA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

Dental insurance

Employee discounts

Job summary

Paoli Salon is seeking a friendly, energetic Front Desk Associate to be the face of our award-winning salon. This full-time role focuses on exceptional guest experiences, sales of memberships and premium retail, and coordinating appointments.

You'll thrive in a fast-paced, positive environment, collaborating with a skilled team to deliver outstanding service and build lasting relationships with clients.

Qualifications

• Exceptional customer service skills.
• Strong communication and listening abilities.
• Confident in recommending services, memberships, and retail products.
• Professional appearance and team player mentality.
• Excellent phone etiquette and organizational skills.

Responsibilities

• Create a warm, welcoming experience for every guest.
• Build relationships and promote memberships and products.
• Answer questions and resolve concerns with outstanding service.
• Schedule appointments and manage salon calendars.
• Support daily operations, inventory, and administration.
• Maintain a clean, inviting salon environment.
• Collaborate with the team to deliver an exceptional guest experience.

Skills

Customer service

Sales

Communication

Multitasking

Office software

Tools

Microsoft Office

Job description

Paoli Salon is seeking a friendly, energetic Front Desk Associate to be the face of our award-winning salon. This full-time role focuses on exceptional guest experiences, sales of memberships and premium retail, and coordinating appointments.

You'll thrive in a fast-paced, positive environment, collaborating with a skilled team to deliver outstanding service and build lasting relationships with clients.