Salon Guest Experience Concierge

JUUT Holdings, Inc.; Saint Paul (MN); Presencial; USD 46.838.000 - 52.349.000; Jornada completa

Descripción de la vacante

JUUT Holdings, Inc. in Saint Paul, MN is seeking a Guest Services Specialist to deliver an elevated guest experience at our salon. This full-time clerical role focuses on welcoming guests, coordinating bookings, and assisting with retail services.

You will greet guests, check them in, and guide them through the salon experience, while offering beverages and ensuring a clean, organized environment. Strong interpersonal skills and a customer-first attitude help you upsell services, manage data

Formación

• High School Diploma or equivalent.
• Some exposure to salon, cosmetics, hospitality, or retail business preferred.
• Customer service experience preferred but not required.
• Must work a minimum of one 3-hour shift per pay cycle to maintain active employment

Responsabilidades

• Greet guests upon arrival and provide a welcoming experience.
• Check in guests, give salon tours, and offer welcome gifts.
• Escort guests to the waiting area and offer beverages.
• Process service charges, upsell add-ons, and schedule next appointments.
• Maintain accurate guest data with privacy and discretion.
• Stock and tidy retail shelves; keep beverage station replenished.

Conocimientos

Customer service

Educación

High School Diploma or equivalent

Descripción del empleo

JUUT Holdings, Inc. in Saint Paul, MN is seeking a Guest Services Specialist to deliver an elevated guest experience at our salon. This full-time clerical role focuses on welcoming guests, coordinating bookings, and assisting with retail services.

You will greet guests, check them in, and guide them through the salon experience, while offering beverages and ensuring a clean, organized environment. Strong interpersonal skills and a customer-first attitude help you upsell services, manage data