Salon Front Desk Pro: Warm Welcome & Scheduling

April Barton's Suite 303; New York (NY); On-site; USD 21,000 - 30,000; Full time

Job summary

April Barton's Suite 303 is seeking a lively Salon Front Desk Coordinator to be the welcoming face of our New York salon. You will manage front desk operations, greet clients, handle check-ins, and coordinate appointments with our stylists.

The role requires strong communication, organization, and computer literacy, including Microsoft Word and Excel. You will maintain client records, answer calls, and support daily office tasks to ensure a smooth, professional client experience.

Qualifications

• Previous office or front desk experience in a customer service environment is preferred.
• Strong computer literacy with proficiency in Microsoft Office (Word, Excel) and basic office management software.
• Excellent organizational skills with the ability to multitask effectively in a fast-paced setting.
• Demonstrated experience in phone answering, multi-line phone systems, and phone reception best practices.
• Bilingual abilities are a plus to serve diverse clientele better.
• Clerical experience including typing, proofreading, and handling administrative support tasks.
• Proven ability to communicate clearly with clients and team members while maintaining professionalism at all times.
• Strong time management skills with the capacity to prioritize tasks efficiently.
• Personal assistant or administrative support experience is advantageous for this role.

Responsibilities

• Greet clients warmly upon arrival and assist with check-in procedures
• Answer multi-line phone systems promptly using proper phone etiquette
• Schedule appointments accurately using salon management software or Microsoft Office tools
• Manage client communications, including confirming appointments and responding to inquiries
• Handle administrative tasks such as data entry, proofing documents, and maintaining client records
• Support office management by organizing supplies, maintaining cleanliness, and ensuring the front desk area is welcoming
• Assist with clerical duties including typing, proofreading, and managing correspondence
• Provide exceptional customer service by addressing client needs efficiently and professionally
• Coordinate with stylists and staff to ensure smooth daily operations and timely service delivery

Skills

Customer service

Front desk

Phone handling

MS Office

Time management

Multitasking

Bilingual

Tools

Microsoft Word

Excel

Salon software

Job description

April Barton's Suite 303 is seeking a lively Salon Front Desk Coordinator to be the welcoming face of our New York salon. You will manage front desk operations, greet clients, handle check-ins, and coordinate appointments with our stylists.

The role requires strong communication, organization, and computer literacy, including Microsoft Word and Excel. You will maintain client records, answer calls, and support daily office tasks to ensure a smooth, professional client experience.