Client Experience Lead — Salon Front Desk

Suite 303; New York (NY); On-site; USD 32,000 - 37,000; Full time

Job summary

Suite 303 on Bond Street seeks an energetic Salon Front Desk Coordinator to be the welcoming face of our busy Chelsea salon. You will greet clients, answer phones, schedule appointments, and manage client records with poise and professionalism.

The full-time position runs Tuesday through Saturday, 11am–7pm, pays $23–$27 hourly, and requires strong Microsoft Office and salon software skills, excellent organization, and clear communication with clients and stylists.

Qualifications

• Previous salon front desk experience preferred.
• Strong computer literacy with Microsoft Office and salon software.
• Excellent organizational skills and multitasking ability.
• Clear communication with clients and team members.
• Bilingual abilities are a plus.

Responsibilities

• Greet clients warmly and assist with check-in procedures.
• Answer multi-line phone systems promptly with proper etiquette.
• Schedule appointments using salon software or Microsoft Office tools.
• Manage client communications and confirm appointments.
• Handle data entry, proofreading, and maintenance of client records.
• Keep front desk organized, clean, and welcoming.
• Support clerical duties and coordination with stylists and staff.

Skills

Front desk experience

Customer service

Multiline phone handling

Organizational skills

Multitasking

Data entry

Tools

Microsoft Office

Salon software

Job description

Suite 303 on Bond Street seeks an energetic Salon Front Desk Coordinator to be the welcoming face of our busy Chelsea salon. You will greet clients, answer phones, schedule appointments, and manage client records with poise and professionalism.

The full-time position runs Tuesday through Saturday, 11am–7pm, pays $23–$27 hourly, and requires strong Microsoft Office and salon software skills, excellent organization, and clear communication with clients and stylists.