Front Desk Receptionist -Part-Time

Brow Chic; Northern (KY); Hybrid; USD 17,000 - 22,000; Part time

Job summary

Brow Chic is seeking a welcoming and organized part-time Front Desk Receptionist to be the first point of contact for clients, ensuring a warm, professional experience from the moment they walk through our doors. Availability Monday–Friday 8:30am–7pm and Saturdays 8:30am–4pm (once or twice a month).

You will greet clients, manage check-ins/check-outs, answer phones, schedule appointments, process payments, and support the management team.

Qualifications

• Minimum high school diploma or equivalent required.
• Experience as salon receptionist/front desk in a client-facing role preferred.
• Strong communication and organizational skills are essential.
• Experience with POS systems, phones, printers, and scheduling software is a plus.
• Ability to stay calm and troubleshoot under pressure.

Responsibilities

• Greet clients warmly and manage check-ins/check-outs to maintain a welcoming atmosphere.
• Answer phones, respond to inquiries, and schedule appointments using the booking system.
• Process payments, maintain a clean front desk, and assist management with daily tasks.
• Open and close studios; demonstrate initiative and reliability in this key role.
• Maintain a positive attitude in a busy service environment.

Skills

Salon receptionist experience

Excellent communication

Organizational skills

Customer service

POS systems / payments

Calm under pressure

High school diploma

Education

High school diploma

Tools

POS systems

Office equipment

Booking system

Job description

As the first point of contact for our clients, this role is essential in creating a warm, positive, and professional experience from the moment they walk through our doors.

Hiring Front Desk

We are currently looking for a welcoming and organized part-time receptionist to join our team at Brow Chic!

Availability - Must have flexibility Monday-Friday between 8:30am-7pm and Saturdays 8:30am-4pm (Saturdays once or twice a month).

Here are the key details and responsibilities for the position:

Client Experience: Greet clients warmly, assist with check-ins and check-outs, and ensure a welcoming atmosphere.

Scheduling & Phones: Manage incoming phone calls, respond to client inquiries, and schedule appointments accurately using our booking system.

Administrative Support: Maintain a clean front desk area, process payments, and assist the management team with daily operational tasks as needed.

This is a key holding position. Consistency and reliability are extremely important. The front desk staff are responsible for opening and closing the studios and require someone who takes initiative.

We are seeking someone who is detail-oriented, possesses excellent communication skills, and thrives in a busy service environment. A positive attitude and a passion for helping others are our top priorities!

Requirements and Skills

• Proven work experience as a Salon Receptionist, Front Desk Representative, or in a similar client-facing role.
• Hands-on experience with office equipment, appointment scheduling, Point of Sale (POS) systems, phones, and printers.
• Familiarity with the salon and spa industry is preferred.
• Excellent communication skills (verbal, phone, and email) and a positive, client-focused attitude.
• Solid organization and record-keeping abilities.
• The ability to remain calm and effectively troubleshoot under pressure.
• High School diploma or equivalent.