Front Desk Coordinator — Create a Welcoming Salon Experience

Boardroom Salon; Houston (TX); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Short-Term Disability

Long-Term Disability

Life Insurance after 60 days

401K with match

Paid Time Off

Paid Holidays

Wellness Perks

Referral Bonuses

Employee Discounts

Employee Assistance Program

Job summary

Boardroom Salon in Houston, TX is hiring a Front Desk Coordinator for the Washington Heights location. You will welcome guests, book appointments, and manage the salon calendar.

You will handle inbound/outbound calls with courtesy, process payments using our POS, and assist with marketing and promoting services and memberships. The role requires at least 2 years of customer service, ability to work in a fast-paced environment, and a professional demeanor; starting pay is $15 per hour plus

Qualifications

• Minimum of 2 years of customer service experience.
• Minimum 18 years of age to serve alcoholic beverages.
• Professional appearance and demeanor.
• Ability to work well in a team setting.
• A positive, uplifting attitude is a must.
• Attention to detail and ability to work in a fast-paced environment.
• Excellent communication abilities verbally, over the phone, and in messaging.

Responsibilities

• Provide outstanding customer service to ensure everyone who walks through our door feels welcomed and valued.
• Book appointments and manage the salon’s calendar effectively.
• Managing inbound and outbound calls with excellent phone etiquette.
• Respond to customer inquiries in a timely and professional manner.
• Utilize our POS system accurately to check in and out clients, collect payments, document client information, manage appointments, and manage memberships.
• Assist with marketing and sales by educating clients on products, services, and promotions.

Skills

Customer Service

Calendar Management

Phone Etiquette

POS System

Marketing & Sales

Team Player

Job description

Boardroom Salon in Houston, TX is hiring a Front Desk Coordinator for the Washington Heights location. You will welcome guests, book appointments, and manage the salon calendar.

You will handle inbound/outbound calls with courtesy, process payments using our POS, and assist with marketing and promoting services and memberships. The role requires at least 2 years of customer service, ability to work in a fast-paced environment, and a professional demeanor; starting pay is $15 per hour plus