Salon Manager

Suite 303; New York (NY); On-site; USD 32,000 - 37,000; Full time

Job summary

Suite 303 on Bond Street seeks an energetic Salon Front Desk Coordinator to be the welcoming face of our busy Chelsea salon. You will greet clients, answer phones, schedule appointments, and manage client records with poise and professionalism.

The full-time position runs Tuesday through Saturday, 11am–7pm, pays $23–$27 hourly, and requires strong Microsoft Office and salon software skills, excellent organization, and clear communication with clients and stylists.

Qualifications

• Previous salon front desk experience preferred.
• Strong computer literacy with Microsoft Office and salon software.
• Excellent organizational skills and multitasking ability.
• Clear communication with clients and team members.
• Bilingual abilities are a plus.

Responsibilities

• Greet clients warmly and assist with check-in procedures.
• Answer multi-line phone systems promptly with proper etiquette.
• Schedule appointments using salon software or Microsoft Office tools.
• Manage client communications and confirm appointments.
• Handle data entry, proofreading, and maintenance of client records.
• Keep front desk organized, clean, and welcoming.
• Support clerical duties and coordination with stylists and staff.

Skills

Front desk experience

Customer service

Multiline phone handling

Organizational skills

Multitasking

Data entry

Tools

Microsoft Office

Salon software

Job description

We are seeking an energetic and highly organized and EXPERIENCED Salon Front Desk Coordinator to be the welcoming face of our salon. In this vital role, you will manage daily front desk operations, ensuring a smooth and efficient experience for clients and staff alike. Your positive attitude, excellent communication skills, and ability to handle multiple tasks will help create a warm, professional environment that keeps clients coming back. This paid position offers an exciting opportunity to be the first point of contact in a vibrant salon setting, supporting both customer satisfaction and operational excellence.

Responsibilities

• Greet clients warmly upon arrival and assist with check-in procedures.
• Answer multi-line phone systems promptly using proper phone etiquette.
• Schedule appointments accurately using salon management software or Microsoft Office tools.
• Manage client communications, including confirming appointments and responding to inquiries.
• Handle administrative tasks such as data entry, proofing documents, and maintaining client records.
• Support office management by organizing supplies, maintaining cleanliness, and ensuring the front desk area is welcoming.
• Assist with clerical duties including typing, proofreading, and managing correspondence.
• Provide exceptional customer service by addressing client needs efficiently and professionally.
• Coordinate with stylists and staff to ensure smooth daily operations and timely service delivery.

Experience

• Previous office or front desk experience in a salon is preferred.
• Strong computer literacy with proficiency in Microsoft Office (Word, Excel) and basic office management and salon software.
• Excellent organizational skills with the ability to multitask effectively in a fast-paced setting.
• Demonstrated experience in phone answering, multi-line phone systems, and phone reception best practices.
• Bilingual abilities are a plus to serve diverse clientele better.
• Clerical experience including typing, proofreading, and handling administrative support tasks.
• Proven ability to communicate clearly with clients and team members while maintaining professionalism at all times.
• Strong time management skills with the capacity to prioritize tasks efficiently.
• Personal assistant or salon support experience is advantageous for this role

Experience: Required
Employment: Full-time
Schedule: Tuesday-Saturday 11am to 7pm
Salary: $23 – $27 hourly

About SUITE 303

APRIL BARTON founded Suite 303 in the legendary Chelsea Hotel in 1995, without so much as a sign to lure in outside customers. Today, Suite 303 continues to thrive on Bond Street celebrating its 30th year. Vibrant music fills the space, and its walls are adorned with original works, carefully curated over the years from artists such as Leo Villareal, Renee Ricard, Matthew Ritchie, Robert Lambert... It’s a creative sanctuary, housing visionary stylists who specialize in everything from hair to nails to brows and lashes.