Salon Front Desk & Membership Sales Pro

The Lash Lounge Shiloh; Shiloh (IL); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Free lash extensions

Employee discounts

Paid time off

Family/friend discount

Drama-free workplace

Job summary

The Lash Lounge Shiloh is seeking a highly motivated Concierge/Front Desk Associate to drive memberships and retail sales while delivering exceptional guest service in our salon. You will book appointments in person, on the phone, or by text and help maintain a welcoming environment.

If you have a PASSION for sales and customer service, weekends, mornings, and evenings availability, and experience with MindBody is a plus, join our team.

Qualifications

• 1+ years customer service or retail sales experience.
• Strong attention to detail.
• Ability to multitask in a fast-paced environment.
• Full/part time
• Open availability to work weekends, mornings and evenings throughout the year
• Experience with MindBody Software is a plus!
• Experience with Lash Extensions are a plus!

Responsibilities

• Increase membership sales and retail sales
• Greet visitors and provide an excellent customer experience
• Book appointments in person, phone or text
• Represent the salon and improve overall sales
• Contribute to group operations, such as inventory
• Maintain a clean and inviting environment
• Attend monthly employee meeting/training

Skills

Customer service

Retail sales

Membership sales

Attention to detail

Multitasking

Weekend availability

Communication

Tools

MindBody Software

Job description

The Lash Lounge Shiloh is seeking a highly motivated Concierge/Front Desk Associate to drive memberships and retail sales while delivering exceptional guest service in our salon. You will book appointments in person, on the phone, or by text and help maintain a welcoming environment.

If you have a PASSION for sales and customer service, weekends, mornings, and evenings availability, and experience with MindBody is a plus, join our team.