Salon Front Desk Lead—Flexible Schedule & Growth

I AM SALON INC; Wilmington (NC); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

401(k)

Employee discounts

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Flexible schedule

Opportunity for advancement

Training & development

Job summary

I AM SALON INC in Wilmington, NC is seeking an experienced Salon Coordinator to be the heartbeat of our busy salon. You will greet clients, manage appointments, process payments, and maintain client records to ensure a flawless client experience.

Ideal candidates bring salon front desk or receptionist experience, a polished appearance, and a passion for the beauty industry. The role supports growth, live flexible hours, and a welcoming team atmosphere.

Qualifications

• Prior experience in a salon coordinator, receptionist, or front desk role.
• Strong customer service skills with a warm, professional demeanor.
• Proficiency with salon booking software and point-of-sale systems.
• Excellent multitasking and time management abilities in a fast-paced environment.
• Strong communication skills, both verbal and written.

Responsibilities

• Manage front desk operations including greeting clients, answering phones, and scheduling appointments.
• Coordinate stylist bookings and optimize the salon's appointment calendar for maximum efficiency.
• Handle client check-in and check-out, including processing payments and managing POS transactions.
• Maintain accurate client records and manage salon software/booking systems.
• Support retail sales by recommending professional hair care products to clients.
• Assist with inventory management and product restocking.
• Ensure the salon environment remains clean, welcoming, and professional at all times.

Skills

Customer service

Booking software

POS systems

Multitasking

Communication

Professional appearance

Tools

Salon booking software

POS systems

Job description

I AM SALON INC in Wilmington, NC is seeking an experienced Salon Coordinator to be the heartbeat of our busy salon. You will greet clients, manage appointments, process payments, and maintain client records to ensure a flawless client experience.

Ideal candidates bring salon front desk or receptionist experience, a polished appearance, and a passion for the beauty industry. The role supports growth, live flexible hours, and a welcoming team atmosphere.