Salon Front Desk Concierge & Guest Experience

6 Salon; Detroit (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

6 Salon in downtown Detroit, MI is seeking a Front Desk Associate for an on-site role. The position is available as full-time or part-time to greet clients, manage check-in/check-out, answer calls, schedule and confirm appointments, and process payments.

Responsibilities include updating client records in the salon system, supporting the coordination of stylists’ schedules, and keeping the reception area organized. Evening and weekend availability is preferred to meet client needs.

Qualifications

• Strong customer service and communication skills to interact professionally with clients and team members.
• Experience with receptionist duties, including greeting guests, appointment scheduling, and handling inquiries.
• Professional phone etiquette for managing calls, messages, and appointment confirmations.
• Basic computer literacy, including proficiency with scheduling software and point-of-sale systems.
• Ability to multitask, prioritize, and remain calm in a fast-paced environment.
• Attention to detail and reliability in managing appointments, payments, and client information.
• Prior front desk, hospitality, or retail experience is preferred.
• Availability to work a consistent full or part time schedule, including evenings and weekends as needed.

Responsibilities

• Greet clients and manage check-in/check-out procedures.
• Answer phones and schedule/confirm appointments.
• Handle client inquiries and process point-of-sale transactions.
• Maintain client records in the salon system.
• Support coordination of stylists’ schedules.
• Maintain a clean and organized reception area.
• Collaborate with salon staff to deliver consistent, high-quality customer service.

Skills

Customer service

Communication

Greeting guests

Phone etiquette

Multitask

Attention to detail

Reliability

Front desk experience

Evenings/weekends

Tools

Scheduling software

POS systems

Job description

6 Salon in downtown Detroit, MI is seeking a Front Desk Associate for an on-site role. The position is available as full-time or part-time to greet clients, manage check-in/check-out, answer calls, schedule and confirm appointments, and process payments.

Responsibilities include updating client records in the salon system, supporting the coordination of stylists’ schedules, and keeping the reception area organized. Evening and weekend availability is preferred to meet client needs.