Front Desk Associate

6 Salon; Detroit (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

6 Salon in downtown Detroit, MI is seeking a Front Desk Associate for an on-site role. The position is available as full-time or part-time to greet clients, manage check-in/check-out, answer calls, schedule and confirm appointments, and process payments.

Responsibilities include updating client records in the salon system, supporting the coordination of stylists’ schedules, and keeping the reception area organized. Evening and weekend availability is preferred to meet client needs.

Qualifications

• Strong customer service and communication skills to interact professionally with clients and team members.
• Experience with receptionist duties, including greeting guests, appointment scheduling, and handling inquiries.
• Professional phone etiquette for managing calls, messages, and appointment confirmations.
• Basic computer literacy, including proficiency with scheduling software and point-of-sale systems.
• Ability to multitask, prioritize, and remain calm in a fast-paced environment.
• Attention to detail and reliability in managing appointments, payments, and client information.
• Prior front desk, hospitality, or retail experience is preferred.
• Availability to work a consistent full or part time schedule, including evenings and weekends as needed.

Responsibilities

• Greet clients and manage check-in/check-out procedures.
• Answer phones and schedule/confirm appointments.
• Handle client inquiries and process point-of-sale transactions.
• Maintain client records in the salon system.
• Support coordination of stylists’ schedules.
• Maintain a clean and organized reception area.
• Collaborate with salon staff to deliver consistent, high-quality customer service.

Skills

Customer service

Communication

Greeting guests

Phone etiquette

Multitask

Attention to detail

Reliability

Front desk experience

Evenings/weekends

Tools

Scheduling software

POS systems

Job description

Company Description

6 Salon is an award-winning salon dedicated to delivering exceptional service that meets the evolving needs of contemporary clients. The salon focuses on creating a welcoming, professional environment where guests receive personalized attention and high-quality hair and beauty services. Team members are encouraged to uphold high standards of professionalism, creativity, and client care. 6 Salon values collaboration and continuous improvement to maintain its reputation for unparalleled service. Joining the team means contributing to a modern, client-centered salon experience.

Role Description

The Front Desk Associate is a full or part time, on-site role based at 6 Salon in downtown Detroit, MI. This role is responsible for greeting clients, managing check-in and check-out procedures, and ensuring a smooth, welcoming experience at the front desk. Daily tasks include answering phones, scheduling and confirming appointments, handling client inquiries, and managing point-of-sale transactions. The Front Desk Associate will update and maintain client records in the salon’s computer system and support the coordination of stylists’ schedules. This team member also assists with maintaining a clean and organized reception area and collaborates with salon staff to provide consistent, high-quality customer service.

Qualifications

• Strong customer service and communication skills to interact professionally with clients and team members
• Experience with receptionist duties, including greeting guests, appointment scheduling, and handling inquiries
• Professional phone etiquette for managing calls, messages, and appointment confirmations
• Basic computer literacy, including proficiency with scheduling software and point-of-sale systems
• Ability to multitask, prioritize, and remain calm in a fast-paced environment
• Attention to detail and reliability in managing appointments, payments, and client information
• Prior front desk, hospitality, or retail experience is preferred
• Availability to work a consistent full or part time schedule, including evenings and weekends as needed