Salon Receptionist

Bartucci Beauty; Chicago (IL); On-site; USD 20,664 - 27,552; Part time

Job summary

A luxury hair salon in Chicago is seeking a dynamic salon receptionist. The ideal candidate will have strong customer service skills and experience in a salon or retail environment. Responsibilities include greeting guests, managing appointments, and ensuring an exceptional client experience. This part-time position requires evening and weekend availability, offering an exciting opportunity to grow within a vibrant team. Professional attire is expected due to high visibility with clients.

Qualifications

• Strong interpersonal skills to communicate professionally with clients and team.
• Exceptional time management and prioritization skills.
• Experience in a salon or retail environment preferred.

Responsibilities

• Greet and check-in clients upon arrival.
• Manage appointment bookings using salon software.
• Provide excellent customer service and address client inquiries.
• Maintain organized and accurate client files.

Skills

Customer Service

Communication

Time Management

Technological Savvy

Tools

POS Systems

Microsoft Office

Gmail

Job description

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Ciao! Welcome to Bartucci Beauty, a luxury hair salon located in the vibrant Fulton Market District of Chicago. We are a community of creative minds with a passion for beauty, fashion and art, looking to add a dynamic salon receptionist to our team.

Our salon transcends the traditional model, creating a lifestyle‑oriented customer experience. Every guest that visits our intimate space will feel as though they have entered into a chic urban oasis. We are driven to inspire and excite every guest with the best hair services, exceptional customer service, and a curated retail selection.

We are in a fast-paced environment and need a team‑player who is eager to learn and grow with the company. The primary focus of this position is the client experience and ensuring the highest level of customer service. Experience in a salon or retail environment is required.

Responsibilities

• Act as the first point of contact by greeting, checking‑in and hosting guests as they arrive
• Excellent communication and customer service skills, professional and courteous demeanor; proficient in phone and email etiquette and fielding client questions
• Responsible for booking appointments utilizing the salon software; maintain accurate and up‑to‑date information in client files
• Strong organizational skills and attention to detail; ability to multitask and manage time effectively

Qualifications

• Strong interpersonal skills, ability to communicate in a professional and courteous manner with customers, coworkers and management
• Exceptional time management skills, exhibiting sound judgment and the ability to prioritize
• Technologically savvy; experience with POS systems, Microsoft Office, Gmail

Experience

• Customer Service (Required)
• Salon Environment (Strongly preferred)

Dress Code

Because of your high visibility and interaction with every client, you are expected to regularly dress appropriately in polished, fashionable attire.

Job Type: Part‑time, approx. 24 hours per week.

Hours: We are open Tuesday through Saturday, evening and weekend availability required.