Salon Experience Lead: Groomer & Team Trainer

PetSmart Store Support Group, Inc.; Mechanicsville (VA); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Paid Weekly

Health & Wellness Benefits

401k Plan with company match

Paid Time off for full-time associates

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Job summary

PetSmart Store Support Group, Inc. in Mechanicsville, Virginia, is seeking a Salon-based Groomer and Trainer to lead grooming services and develop new stylists.

You will deliver high-quality bathing, brushing, and grooming while upholding PetSmart standards and ensuring excellent pet-parent experiences. The role emphasizes training, mentorship, and driving salon performance, with opportunities to advance through the grooming program and related trainings.

Qualifications

• 2+ years grooming experience
• Full time availability required, flexibility in schedule
• Proficiency with use of tools, equipment and products to perform technical work safely
• Proficiency in computer applications
• Strong written and verbal communication skills
• Ability to react under pressure and maintain composure
• Strong organizational skills and attention to detail and safety measures

Responsibilities

• Train and mentor salon staff to grow skills
• Develop new and existing stylists through certification processes
• Schedule and supervise salon tasks and daily operations
• Address customer questions and promote wellness solutions
• Promote salon sales to meet targets and productivity
• Maintain store standards and policies and ensure animal welfare

Skills

Grooming

Customer service

Communication

Safety procedures

Job description

PetSmart Store Support Group, Inc. in Mechanicsville, Virginia, is seeking a Salon-based Groomer and Trainer to lead grooming services and develop new stylists.

You will deliver high-quality bathing, brushing, and grooming while upholding PetSmart standards and ensuring excellent pet-parent experiences. The role emphasizes training, mentorship, and driving salon performance, with opportunities to advance through the grooming program and related trainings.