Salon Experience Coordinator | Front Desk & Operations

Sport Clips, Inc.; Raleigh (NC); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Ongoing training

Employee discounts

Team environment

Career growth opportunities

Mental health support

Job summary

Sport Clips, Inc. in Raleigh, NC is seeking a dynamic Salon Coordinator to ensure smooth salon operations and deliver exceptional customer service.

You will greet clients, manage the reception, and assist with retail sales, while handling transactions and maintaining a welcoming environment. Collaborating with the team, you’ll help maintain inventory, support marketing efforts, and participate in ongoing training to grow within the salon.

Qualifications

• Previous experience in customer service, receptionist, front desk or salon coordination is preferred but not required.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Proficiency in computer applications, Microsoft Office, and basic social media platforms.
• Ability to handle multiple tasks and work in a fast-paced environment.
• A friendly and professional demeanor with a passion for the beauty industry.

Responsibilities

• Greet clients with a warm and welcoming attitude, ensuring a positive experience from the moment they walk in.
• Answer phone calls and address client inquiries promptly and professionally.
• Maintain a clean and organized reception area, including retail displays.
• Handle financial transactions, including cash handling and processing credit card payments.
• Assist in retail sales by providing product knowledge and recommendations to clients.
• Monitor and maintain salon inventory, placing orders for supplies as needed.
• Collaborate with the salon team to ensure smooth flow from reception to the cutting floor.
• Complete secondary responsibilities as assigned by the Store Manager such as cleaning stations, laundry, sanitation, and stocking.
• Assist in marketing efforts, including local neighborhood marketing, social media updates and promotions.
• Participate in Sport Clips training.

Skills

Customer service

Reception

Communication

Organization

Social media basics

Tools

Microsoft Office

Job description

Sport Clips, Inc. in Raleigh, NC is seeking a dynamic Salon Coordinator to ensure smooth salon operations and deliver exceptional customer service.

You will greet clients, manage the reception, and assist with retail sales, while handling transactions and maintaining a welcoming environment. Collaborating with the team, you’ll help maintain inventory, support marketing efforts, and participate in ongoing training to grow within the salon.