Salon Guest Experience Coordinator

Sport Clips, Inc.; Burlington (NC); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Employee discounts

Training & development

Career growth

Mental health support

Team environment

Job summary

Sport Clips is seeking a dynamic Salon Coordinator to join our team in Burlington, NC. You will help deliver exceptional customer service and keep the salon running smoothly from reception to the cutting floor.

The ideal candidate has strong communication, organizational, and multitasking abilities, with a friendly demeanor and passion for the beauty industry. Training, employee discounts, and career growth opportunities are provided in a supportive team environment.

Qualifications

• Previous experience in customer service, receptionist, front desk or salon coordination is preferred but not required.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Proficiency in computer applications, Microsoft Office, and basic social media platforms.
• Ability to handle multiple tasks and work in a fast-paced environment.
• A friendly and professional demeanor with a passion for the beauty industry.

Responsibilities

• Greet clients with a warm and welcoming attitude and ensure a positive first impression.
• Answer phone calls and address client inquiries promptly and professionally.
• Maintain a clean and organized reception area and retail displays.
• Handle financial transactions, including cash handling and credit card payments.
• Assist in retail sales with product knowledge and recommendations.
• Monitor and maintain salon inventory; place orders for supplies as needed.
• Collaborate with the salon team to ensure smooth operations from reception to cutting floor.
• Complete secondary duties as assigned by the Store Manager (e.g., cleaning, sanitation, stocking).
• Assist in marketing efforts, including local neighborhood marketing and social media updates.
• Participate in Sport Clips training.

Skills

Customer service

Reception

Organizational skills

Communication

Time management

Computer skills

Social media

Multitasking

Beauty industry

Tools

Microsoft Office

Job description

Sport Clips is seeking a dynamic Salon Coordinator to join our team in Burlington, NC. You will help deliver exceptional customer service and keep the salon running smoothly from reception to the cutting floor.

The ideal candidate has strong communication, organizational, and multitasking abilities, with a friendly demeanor and passion for the beauty industry. Training, employee discounts, and career growth opportunities are provided in a supportive team environment.