Salesforce & Web IT Business Analyst - Agile

Lincoln Electric

Euclid (OH)

On-site

USD 90,000 - 113,000

Full time

29 hours ago

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Job summary

Lincoln Electric in Euclid, OH seeks an experienced Business Analyst with 5–7 years supporting Salesforce and web technologies. You will translate business needs into scalable technology solutions, linking stakeholders with technical teams to improve customer experience and operational efficiency.

The ideal candidate has strong Salesforce expertise, data reporting skills, and familiarity with Agile delivery and cross-functional collaboration.

Qualifications

5 to 7 years as a Business Analyst supporting enterprise applications.
3+ years Salesforce experience.
Experience gathering and documenting business and technical requirements.
Strong SDLC and Agile knowledge.
Excellent communication and stakeholder management skills.

Responsibilities

Partner with business stakeholders to understand objectives and processes.
Conduct workshops and interviews to document business requirements.
Create BRDs, user stories, flows, use cases and acceptance criteria.
Collaborate with Salesforce admins, developers, and architects on solutions.
Support Salesforce Sales Cloud, Service Cloud, Commerce Cloud and related capabilities.
Gather requirements for web enhancements and CMS integrations.
Support testing, UAT, defect management and releases.
Define reporting requirements and ensure data quality across systems.