Salesforce Tech Architect — Multi-Cloud Roadmap Lead

EPAM Systems; United States; Remote; USD 140,000 - 210,000; Full time

Job summary

EPAM Systems seeks an experienced Salesforce Technical Architect to serve as the technical authority for a multi-cloud environment spanning Sales Cloud, Service Cloud, and Experience Cloud. You will triage defects, advise on platform roadmap, and lead the technical transition from an incumbent vendor.

You will define a phased roadmap, favor native capabilities, and present decisions to executives. Mentoring developers and aligning data/security/integrations will be core responsibilities.

Qualifications

• 8+ years of Salesforce experience with architecture roles across Sales, Service, and Experience Cloud.
• Experience owning and prioritizing an existing backlog of enhancements/defects.
• Experience with vendor transitions or managed services takeovers, including technical due diligence.
• Deep expertise in Apex, LWC, Flow, SOQL/SOSL, and Salesforce security model.

Responsibilities

• Triage and prioritize defects/enhancements in a multi-cloud Salesforce environment.
• Remediate legacy customizations by migrating to Flow, Apex patterns.
• Drive root cause analysis and present a target-state architecture to stakeholders.
• Define phased roadmaps balancing quick wins with modernization.

Skills

Salesforce architecture

Backlog management

Roadmap & strategy

Stakeholder management

CI/CD tooling

LWC/Apex/Flow

System integration (MuleSoft, REST/SO)

Vendor transitions / managed services

Tools

MuleSoft

Dell Boomi

Copado

Gearset

SFDX/Git

Job description

EPAM Systems seeks an experienced Salesforce Technical Architect to serve as the technical authority for a multi-cloud environment spanning Sales Cloud, Service Cloud, and Experience Cloud. You will triage defects, advise on platform roadmap, and lead the technical transition from an incumbent vendor.

You will define a phased roadmap, favor native capabilities, and present decisions to executives. Mentoring developers and aligning data/security/integrations will be core responsibilities.