Salesforce & TargetX CRM Communications Specialist

Innosoft Corp.; Columbia (SC); Vor Ort; USD 90.000 - 130.000; Vollzeit

Benefits dieser Stelle

Health insurance

Paid vacation

401K match

STD/LTD/AD&D

Zusammenfassung

Innosoft Corp. seeks a Salesforce, TargetX CRM & Communications Specialist to support, maintain, and enhance the Salesforce/TargetX environment in Columbia, SC.

The role centers on automated email campaigns and recruitment communications, working with various departments and IT to ensure timely delivery. The ideal candidate will have 3+ years in Salesforce, TargetX, and TargetX Communication Planner, plus hands-on experience with CRM data, reports, and campaign troubleshooting.

Qualifikationen

• Bachelor’s Degree In Computer Science or a closely related discipline.
• 3+ years of experience working with Salesforce CRM.
• 3+ years of experience working with TargetX.
• 3+ years of experience with TargetX Communication Planner.
• 3+ years of experience creating, managing, renewing, and troubleshooting automated email or drip campaigns.
• 3+ years of experience with Salesforce reports, dashboards, objects, fields, and data.
• 3+ years of experience troubleshooting CRM- and campaign-related issues, including data, audience, configuration, scheduling, and delivery problems.

Aufgaben

• Serve as the primary functional and technical resource for TargetX Communication Planner and automated drip campaigns.
• Create, configure, schedule, test, deploy, and maintain new automated email and drip campaigns using Communication Planner; assist with SMS messaging as needed.
• Partner with each department to plan, renew, revise, add, or retire campaigns based on its communication and recruitment needs.
• Build and maintain recipient populations and communication audiences using Salesforce and TargetX data.
• Configure communication criteria, filters, scheduling, and related business rules.
• Create, maintain, and update reusable email templates, communication components, and campaign documentation.
• Test all new and revised campaigns in the sandbox environment and complete QA before release.
• Diagnose and resolve delivery, audience-selection, scheduling, personalization, automation issues; escalate when needed.

Kenntnisse

Salesforce CRM

TargetX

TargetX Communication Planner

Automated email campaigns

Salesforce reports/dashboards

Campaign troubleshooting

Ausbildung

Bachelor’s Degree In Computer Science

Tools

TargetX

Salesforce

HTML

CSS

Data Loader

Jobbeschreibung

Innosoft Corp. seeks a Salesforce, TargetX CRM & Communications Specialist to support, maintain, and enhance the Salesforce/TargetX environment in Columbia, SC.

The role centers on automated email campaigns and recruitment communications, working with various departments and IT to ensure timely delivery. The ideal candidate will have 3+ years in Salesforce, TargetX, and TargetX Communication Planner, plus hands-on experience with CRM data, reports, and campaign troubleshooting.