Salesforce Solutions Analyst - Optimize & Drive Adoption

QuickCruit; Omaha (NE); Hybrid; USD 75,000 - 105,000; Full time

Job summary

QuickCruit seeks a Salesforce-focused analyst to translate business needs into effective Salesforce solutions. You will work with executives, sales, and customer service to gather requirements, design aligned solutions, and guide development teams through implementation.

You will create user stories, process flows, and functional specs, lead UAT, train end users, and monitor KPIs to ensure project success and adoption across the organization.

Qualifications

• Analyze business requirements for Salesforce projects.
• Design Salesforce solutions that meet business objectives.
• Create user stories, process flows and specifications.
• Conduct UAT and train end-users.
• Monitor KPIs to measure initiative success.

Responsibilities

• Collaborate with executives, sales and customer service to gather requirements and translate them into Salesforce solutions.
• Partner with Salesforce developers and administrators to implement and validate technical designs.
• Document business processes, write functional specifications and maintain traceability.
• Lead user acceptance testing and drive user adoption with training and support.

Skills

Salesforce

Business analysis

Requirements gathering

Stakeholder collaboration

UAT

Education

Bachelor's degree in Business Administration/Information Technology

Tools

Salesforce

Job description

QuickCruit seeks a Salesforce-focused analyst to translate business needs into effective Salesforce solutions. You will work with executives, sales, and customer service to gather requirements, design aligned solutions, and guide development teams through implementation.

You will create user stories, process flows, and functional specs, lead UAT, train end users, and monitor KPIs to ensure project success and adoption across the organization.