Salesforce Analyst & Admin: Optimize CRM & Drive Innovation

Shrive Technologies LLC; Cupertino (CA); On-site; USD 110,000 - 160,000; Full time

Job summary

Shrive Technologies LLC in Cupertino, CA is seeking a Salesforce Business Analyst / Admin to act as a trusted advisor to business teams, gathering requirements and defining options to optimize processes and innovate on the Salesforce platform.

This role requires hands-on experience with Salesforce tools, a deep understanding of business processes, and ability to determine configuration vs customization vs integration needs.

Qualifications

• 5+ years as Salesforce Analyst/Administrator with enterprise CRM experience.
• Hands-on SDLC project management, use case scoping, UAT, and change management.
• Experience documenting processes and using project management tools.

Responsibilities

• Own the Salesforce application, define, design and configure enhancements.
• Collaborate with business teams to gather requirements and optimize processes.

Skills

Sales Cloud

Service Cloud

Jira

Confluence

Office Suite

AppExchange

Agile/Scrum

Data management

Education

Salesforce Administrator Certification

Tools

Jira

Confluence

Microsoft Office

Job description

Shrive Technologies LLC in Cupertino, CA is seeking a Salesforce Business Analyst / Admin to act as a trusted advisor to business teams, gathering requirements and defining options to optimize processes and innovate on the Salesforce platform.

This role requires hands-on experience with Salesforce tools, a deep understanding of business processes, and ability to determine configuration vs customization vs integration needs.