Salesforce Senior Consultant

CloudMasonry, LLC; Indianapolis, Northern (IN, KY); Hybrid; USD 100,000 - 150,000; Full time

Benefits offered by this job

Fulltime Position

Medical Insurance

Dental Insurance

Vision Insurance

401(k) match 50%

Unlimited PTO

Parental Leave

Paid Company Holidays

Bonus eligibility

Job summary

CloudMasonry, LLC seeks a Senior Consultant to join our Managed Services team in Indianapolis. You will serve as the technical point of contact, set objectives, and ensure quality across client engagements.

You will work with Business Analysts to translate user needs into Salesforce changes and coordinate multiple workstreams. You should be detail-oriented, comfortable coordinating resources across concurrent streams, and possess hands-on Salesforce experience.

Qualifications

• 3+ years of Salesforce consulting experience.
• Salesforce Admin Certification is required.
• Sales/Service Cloud experience required.
• Ability to architect high-quality Salesforce solutions.
• Strong project and client management skills.
• Demonstrated leadership experience.
• Familiarity with Scrum or Agile methodologies.

Responsibilities

• Build and maintain a backlog of enhancements based on client needs.
• Lead a project with minimal guidance to successful delivery.
• Direct a project team with strong delegation and communication.
• Consult clients to ensure solutions meet business needs and gain buy-in.
• Develop and track backlog progression and share updates with clients.
• Understand client organizations deeply and build trust with stakeholders.
• Facilitate Quarterly Planning Sessions with client stakeholders to review progress and roadmap.
• Apply project management experience to manage engagements and timelines.
• Develop and implement Salesforce solutions for client programs.

Skills

Salesforce Consulting

Project management

Stakeholder management

Salesforce Admin Certification

Sales/Service Cloud

Agile/Scrum

Team leadership

Solution architecture

Tools

Salesforce Platform

Job description

About Us - CloudMasonry

CloudMasonry is a full-service Salesforce consultancy with multi-cloud expertise, serving enterprise clients through onshore, collaborative teams. Senior consultants shape the solution, and we were the first Salesforce consultancy to build AI into a complete delivery methodology that keeps requirements, documentation, and reporting moving. Hence, our teams spend more time with clients.
With offices in the US and UK, 65+ consultants holding 350+ Salesforce certifications, 559+ completed projects, a 4.9 CSAT, and an 89% repeat-client rate, CloudMasonry works with enterprise clients on their most complex Salesforce programs.

About The Role

CloudMasonry helps clients get real value from Salesforce, and our Managed Services team is how that continues after go-live. We work as an extension of our clients' teams, supporting their Salesforce environments day-to-day and helping them keep improving over time.

As a Senior Consultant on this team, you will be the technical point of contact. You will set and meet objectives, maintain quality and control across the work, handle client and vendor conversations directly, and serve as the subject matter expert your clients rely on. You'll also partner closely with Business Analysts, who translate what users need into changes the team can build.

We are looking for someone detail-oriented and comfortable coordinating resources across concurrent workstreams, who works well as part of a team. Hands-on Salesforce experience is required. Salesforce certifications or demonstrated success on Trailhead are viewed very favorably.

This role is based in Indianapolis, with in-office collaboration Monday through Thursday and a work-from-home option on Fridays. Occasional travel may be required.

Key Responsibilities

• The ability to build and maintain a backlog of enhancements based on your client's business and their needs

• Take charge and effectively steer a minor project to success, with minimal to no guidance or oversight

• The ability to lead a project team to deliver quality outcomes requires strong delegation skills and effective communication

• Consulting clients on solutions that meet their business needs and getting buy-in from various stakeholders to proceed with the implementation of those solutions

• Develop & track backlog progression and share that information in a timely and meaningful manner to allow clients to make informed decisions

• Anchoring client engagements by developing a deep understanding of the client's organization and building trust with the people involved

• Facilitate Quarterly Planning Sessions with each client's stakeholders to review the progress of work to date, review next quarter's roadmap, and priority any new initiatives.

• Experience in project management as a project manager.

• Significant expertise in developing and implementing solutions using Salesforce

Ideal Candidate

• 3+ Years of Salesforce Consulting Experience

• Salesforce Admin Certification - Required

• Salesforce Sales or Service Cloud - Required

• Ability to architect high-quality solutions on the Salesforce platform

• Substantial project and client management skill sets

• Demonstrated leadership experience

• Familiar with either Scrum or Agile project methodologies

Benefits

• Fulltime Position

• Medical Insurance

• Dental / Vision Insurance

• 401(k) plan with 50% employer match up to 4%

• Unlimited PTO

• Parental Leave

• Paid Company Holidays

• Performance-based bonus eligibility

Diversity, Equity, & Inclusion

Our customers come from all walks of life, and so do we. We hire dynamic people from diverse backgrounds, not just because it’s the right thing to do, but because it makes our people-focused company stronger. If you share our values and enthusiasm for creative problem-solving, you will find your place at CloudMasonry.

Application Process

We participate in E-Verify, a federal program used to confirm employment eligibility and authorization to work in the United States.