Salesforce Project Manager

CloudMasonry, LLC; Northern (KY); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary

Medical insurance

401(k) match

Unlimited PTO

Parental leave

Holiday pay

Certification reimbursement

Performance bonus

Job summary

CloudMasonry is seeking a Project Manager to coordinate and deliver Salesforce projects from inception to completion, ensuring on-time, on-budget outcomes. This fully remote role is open to candidates located in the United States, with expected travel of ~25% to 50% to client sites and project teams.

The ideal candidate will manage cross-functional teams, leverage Agile/hybrid/traditional delivery, and provide regular status updates to executives.

Qualifications

• > 2-5 years of hands-on experience managing Salesforce projects.
• > Strong oral and written communication skills.
• > Experience with Salesforce.com or Vlocity; ERP/enterprise system knowledge.

Responsibilities

• Drive customer satisfaction and project success across CloudMasonry and client teams.
• Own and deliver enterprise-scale projects with minimal oversight.
• Lead cross-functional delivery teams and manage blockers and risks.
• Develop and maintain project plans, timelines, and budgets; report to leadership.
• Communicate status, risks, and opportunities to stakeholders.

Skills

Salesforce projects

Project management

Leadership

Communication

SaaS

Travel readiness

ERP knowledge

Learning ability

Attention to detail

Team collaboration

Education

Technical degree preferred

Salesforce Administrator Certification

Sales Cloud/Service Cloud Certification

Tools

Salesforce.com

Vlocity

Job description

About Us - CloudMasonry

CloudMasonry is a full-service Salesforce consultancy with multi-cloud expertise, serving enterprise clients through onshore, collaborative teams. Senior consultants shape the solution, and we were the first Salesforce consultancy to build AI into a complete delivery methodology, where it keeps requirements, documentation, and reporting moving so our teams spend more time with clients.
With offices in the US and UK, 65+ consultants holding 350+ Salesforce certifications, 559+ completed projects, a 4.9 CSAT, and an 89% repeat-client rate, CloudMasonry works with enterprise clients on their most complex Salesforce programs.

About the Role

The Project Manager is responsible for coordinating and delivering projects from start to finish, ensuring all objectives are met on time and within budget. This role oversees every aspect of project execution, setting deadlines, assigning responsibilities, and tracking progress, while providing regular status reports to senior leadership and client executives. The Project Manager proactively identifies and escalates risks or issues, manages budgets and financials, and leverages experience and sound judgment to develop plans and achieve goals. This position leads and directs the work of others, fostering a collaborative environment that allows for creativity, autonomy, and effective problem-solving. This is a fully remote opportunity open to candidates located within the United States. This role includes moderate travel (typically around 25%, with occasional increases based on project needs) and requires a high degree of self-management.

Key Responsibilities

• Works effectively both independently and in collaboration with CloudMasonry and customer team members to drive customer satisfaction and success.

• Oversees and takes full accountability for the successful completion of all aspects of assigned project work.

• Exercises independent judgment and can lead enterprise-level projects with minimal oversight from a director or engagement manager.

• Facilitates meetings effectively, demonstrates strong brainstorming and consensus-building skills, and confidently engages with executive-level project sponsors.

• Frequently called upon to take a leadership role in CloudMasonry sales initiatives within areas of expertise.

• Drives project delivery by managing cross-functional teams, removing blockers, and enforcing best practices across Agile, hybrid, or traditional delivery models.

• Develops and maintains project plans, timelines, and resource allocations, ensuring delivery commitments are met and client expectations are effectively managed.

• Owns risk identification and mitigation planning, escalating critical issues with well-defined recommendations and impact assessments.

• Manages project financials, including budgeting, forecasting, and monitoring project burn rate to ensure alignment with scope. Proactively communicates budget status and risks to internal and client stakeholders.

Ideal Candidate Profile

Documentation & Tools Expertise:
Demonstrates the ability to effectively prepare and maintain key project documentation, including:

• Business Process Documentation

• Process Flow Analysis

• Requirements Definition

• Configuration Workbooks

• Data Models

• Detailed Functional Designs

• Executive Summaries

• Project Plans

• Strong experience with project management tools and methodologies, including RAID Logs and RACI Matrices

Certifications (Preferred):

• Salesforce Administrator Certification

• Salesforce Sales Cloud or Service Cloud Certification

Leadership Skills:

• Sets deadlines for project team members and ensures accountability

• Lead and mentor a team of 2-4 delivery resources, driving project execution, maintaining quality standards, and fostering professional growth

• Monitors progress and conducts regular follow-ups

• Offers constructive and respectful feedback

• Escalates issues appropriately when necessary

• Identifies areas of risk and develops mitigation plans

• Proactively seeks opportunities for professional growth

• Commits to earning one technical certification per quarter, as directed by their manager or supervisor

• Willingness to travel with clients or project teams as needed

Required Skills & Experience:

• 2-5 years of hands-on experience managing Salesforce projects

• Technical background or relevant degree program preferred

• Experience with Salesforce.com or Vlocity

• Strong oral and written communication skills

• Ability to work independently and manage competing priorities

• Travel requirements are contingent on client needs and may range from approximately 25% to 50%

• Ability to articulate the benefits of the Software-as-a-Service (SaaS) model

• Deep knowledge of enterprise system implementation and configuration, including Salesforce, SFA, or ERP systems

• Quick learner with strong creative problem-solving skills

• Strong team player with leadership potential and interpersonal strengths

• Detail-oriented, with the ability to quickly absorb and apply new concepts, business models, and technologies

Benefits & Perks

• Full-time position with a competitive salary

• Comprehensive medical, dental, and vision insurance

• 401(k) plan with 50% employer match up to 4%

• Unlimited PTO to maintain work-life balance

• Parental leave for new parents

• Paid company holidays

• Salesforce certification reimbursement

• Performance-based bonus eligibility

Diversity, Equity, & Inclusion

At CloudMasonry, diverse perspectives drive innovation. We embrace candidates from all backgrounds and experiences to build a stronger, more inclusive team. You will find your place with us if you are passionate about problem-solving and collaboration.

Application Process

After submitting your resume, you will receive an email invitation to complete an applicant assessment. This assessment helps us align your skills and attributes with the role. Candidates who do not complete the assessment will not be considered for the position.

We participate in E-Verify, a federal program used to confirm employment eligibility and authorization to work in the United States.