Salesforce Senior Consultant

CloudMasonry; Indianapolis (IN); Hybrid; USD 100,000 - 140,000; Full time

Benefits offered by this job

Full-time Position

Medical Insurance

Dental / Vision Insurance

401(k) plan with 50% employer match up

Unlimited PTO

Parental Leave

Paid Company Holidays

Performance-based bonus eligibility

Job summary

CloudMasonry, a leading Salesforce consultancy, seeks a Senior Consultant to serve as the technical point of contact on our Managed Services team in Indianapolis, coordinating client work and guiding solution delivery. You will set objectives, maintain quality across projects, and work with Business Analysts to translate user needs into scalable Salesforce solutions, with Scrum/Agile practices preferred.

The role requires hands-on Salesforce experience, certifications, and strong client

Qualifications

• Salesforce Admin Certification - Required.
• Salesforce Sales or Service Cloud - Required.
• 3+ Years of Salesforce Consulting Experience.
• Ability to architect high-quality solutions on the Salesforce platform.
• Substantial project and client management skill sets.
• Demonstrated leadership experience.
• Familiar with either Scrum or Agile project methodologies.

Responsibilities

• The ability to build and maintain a backlog of enhancements based on your client's business and their needs.
• Take charge and effectively steer a minor project to success, with minimal to no guidance or oversight.
• The ability to lead a project team to deliver quality outcomes requires strong delegation skills and effective communication.
• Consulting clients on solutions that meet their business needs and getting buy-in from various stakeholders to proceed with the implementation of those solutions.
• Develop & track backlog progression and share that information in a timely and meaningful manner to allow clients to make informed decisions.
• Anchoring client engagements by developing a deep understanding of the client's organization and building trust with the people involved.
• Facilitate Quarterly Planning Sessions with each client's stakeholders to review the progress of work to date, review next quarter's roadmap, and prioritize any new initiatives.
• Experience in project management as a project manager.
• Significant expertise in developing and implementing solutions using Salesforce

Skills

Salesforce Admin Certification

Sales Cloud

Service Cloud

3+ Years Salesforce Consulting

Solution Architecture

Project Management

Leadership

Scrum/Agile

Tools

Salesforce

Agile/Scrum

Job description

About Us - CloudMasonry

CloudMasonry is a full-service Salesforce consultancy with multi-cloud expertise, serving enterprise clients through onshore, collaborative teams. Senior consultants shape the solution, and we were the first Salesforce consultancy to build AI into a complete delivery methodology, where it keeps requirements, documentation, and reporting moving so our teams spend more time with clients.

About Us - CloudMasonry

CloudMasonry is a full-service Salesforce consultancy with multi-cloud expertise, serving enterprise clients through onshore, collaborative teams. Senior consultants shape the solution, and we were the first Salesforce consultancy to build AI into a complete delivery methodology, where it keeps requirements, documentation, and reporting moving so our teams spend more time with clients. With offices in the US and UK, 65+ consultants holding 350+ Salesforce certifications, 559+ completed projects, a 4.9 CSAT, and an 89% repeat-client rate, CloudMasonry works with enterprise clients on their most complex Salesforce programs.

About The Role

CloudMasonry helps clients get real value from Salesforce, and our Managed Services team is how that continues after go-live. We work as an extension of our clients' teams, supporting their Salesforce environments day-to-day and helping them keep improving over time.

As a Senior Consultant on this team, you will be the technical point of contact. You will set and meet objectives, maintain quality and control across the work, handle client and vendor conversations directly, and serve as the subject matter expert your clients rely on. You'll also partner closely with Business Analysts, who translate what users need into changes the team can build.

We are looking for someone detail-oriented and comfortable coordinating resources across concurrent workstreams, who works well as part of a team. Hands-on Salesforce experience is required. Salesforce certifications or demonstrated success on Trailhead are viewed very favorably.

This role is based in Indianapolis, with in-office collaboration Monday through Thursday and a work-from-home option on Fridays. Occasional travel may be required.

Key Responsibilities

• The ability to build and maintain a backlog of enhancements based on your client's business and their needs
• Take charge and effectively steer a minor project to success, with minimal to no guidance or oversight
• The ability to lead a project team to deliver quality outcomes requires strong delegation skills and effective communication
• Consulting clients on solutions that meet their business needs and getting buy-in from various stakeholders to proceed with the implementation of those solutions
• Develop & track backlog progression and share that information in a timely and meaningful manner to allow clients to make informed decisions
• Anchoring client engagements by developing a deep understanding of the client's organization and building trust with the people involved
• Facilitate Quarterly Planning Sessions with each client's stakeholders to review the progress of work to date, review next quarter's roadmap, and prioritize any new initiatives.
• Experience in project management as a project manager.
• Significant expertise in developing and implementing solutions using Salesforce

Ideal Candidate

• 3+ Years of Salesforce Consulting Experience
• Salesforce Admin Certification - Required
• Salesforce Sales or Service Cloud - Required
• Ability to architect high-quality solutions on the Salesforce platform
• Substantial project and client management skill sets
• Demonstrated leadership experience
• Familiar with either Scrum or Agile project methodologies

Benefits

• Full-time Position
• Medical Insurance
• Dental / Vision Insurance
• 401(k) plan with 50% employer match up to 4%
• Unlimited PTO
• Parental Leave
• Paid Company Holidays
• Performance-based bonus eligibility

Diversity, Equity, & Inclusion

Our customers come from all walks of life, and so do we. We hire dynamic people from diverse backgrounds, not just because it's the right thing to do, but because it makes our people-focused company stronger. If you share our values and enthusiasm for creative problem-solving, you will find your place at CloudMasonry.

We participate in E-Verify, a federal program used to confirm employment eligibility and authorization to work in the United States.