Senior Salesforce Solution Architect

Catalyst Consulting Group; Chicago (IL); Hybrid; USD 140,000 - 170,000; Full time

Benefits offered by this job

Company laptop

Training reimbursement

Health, dental, vision insurance

Parental leave

Job summary

Catalyst Consulting Group, a Government Technology Services Vendor in Chicago, seeks a Senior Salesforce Solution Architect to own Salesforce design and delivery aligned with client needs. You’ll map requirements to technical specs, mentor analysts and developers, and drive solutions across Sales, Service, and platform layers.

Expect a flexible schedule, training reimbursements, home office gear, and comprehensive benefits.

Qualifications

• 7+ years’ experience leading Salesforce implementation projects.
• 3+ years experience working for a consulting company.
• 3+ Salesforce certifications (Admin, Advanced Admin and Service Cloud at minimum).
• Excellent communication skills – written, verbal and interactive across audiences.
• A pro-active, entrepreneurial attitude.
• Strong analytical skills with ability to observe trends and suggest actions.
• Available and responsive to questions with clear visual and written concepts.
• A strategic approach to solution design with tactical plan execution.
• Excellent ability to coach and direct a multi-disciplinary Salesforce team.
• Technical Architect certification a plus.
• Public sector experience a plus.

Responsibilities

• Research clients’ Salesforce usage and produce findings with a roadmap.
• Collaborate to create prototypes and proofs of concept to elicit requirements.
• Review solutions and recommend improvements.
• Own the design of Salesforce and related platform solutions for Sales/Service.
• Act as release manager for deployments across environments.
• Provide guidance on user story writing and acceptance criteria.
• Describe designs with justifications and ensure testing steps are documented.
• Supervise configuration, QA, testing and deployment of Salesforce.
• Lead collaborative project and workstream planning.
• Engage with client stakeholders up to C-suite level; occasional travel for workshops.

Skills

Salesforce leadership

Consulting experience

Communication skills

Analytical thinking

Proactive attitude

Stakeholder management

Public sector experience

Education

Salesforce certifications

Tools

Salesforce

Job description

Catalyst Consulting Group is Government Technology Services Vendor, headquartered in Chicago that has been servicing public sector clients for 35 years. We are unique because of the diverse skill sets which our collective team brings to our customers, including SaaS configuration, custom application development, cybersecurity, integration architecture, data migration, and management consulting. Tools in our company toolbelt include Salesforce, AWS, Java, .NET, React Native, MuleSoft, and many other platforms which we offer to deliver our customers best of breed systems that revolutionize the way they conduct internal and constituent facing interactions. We take pride in being a “one stop shop” for all our customers’ information technology needs.

We are expanding our footprint across North America and look forward to starting many new projects in the next few months. We’re looking for a talented and driven Senior Salesforce Solution Architect to own the design, integrity and strength of the Salesforce platform based on clients’ business needs. You will use your deep understanding of the Salesforce platform and products along with your first-rate people skills to map business requirement to system/technical requirements, write design and technical specifications, communicate your solution vision to stakeholders and delegate work to business analysts, consultants, and developers. You will also provide mentorship and thought leadership to the other Salesforce professionals working alongside you.

We offer flexible work schedules, training reimbursements, home office assistance (including a company laptop), 100% coverage for medical, dental and vision, and paid parental leave for all full-time team members. If you have experience leading complex IT projects, then we’d love to speak with you!

Responsibilities include:

• Conduct research into clients’ use of Salesforce, producing a report of findings with recommended steps and a roadmap for Salesforce solutions
• Collaborate with colleagues and customers to create prototypes and proofs of concept as a means of eliciting and defining requirements
• Review solutions and recommend improvements
• Groom and refine the Salesforce product backlog, in liaison with stakeholders on the project
• Own the design of Salesforce and (optionally) other affiliated solutions for Sales, Service, and platform solutions
• Act as a release manager, approving configuration and coded items to be deployed between environments. Where appropriate, this could include deploying changes,
• Provide guidance on user story writing style
• Ensure success and acceptance criteria are defined for each story
• Describe and illustrate designs with appropriate justifications
• Ensure documentation of the steps for testing
• Supervise the configuration, quality assurance, testing, and deployment of Salesforce
• Collaborative project and workstream planning
• Experienced in driving conversations at all levels of the client from project team to C-suite
• Occasional travel to client sites (typically quarterly or less) for requirements workshops, stakeholder meetings, or training sessions.

What you’ll need to be successful:

• 7+ years’ experience leading Salesforce implementation projects
• 3+ years experience working for a consulting company
• 3+ Salesforce certifications (Admin, Advanced Admin and Service Cloud at minimum)
• Excellent communication skills – written, verbal and interactive during in-person and virtual meetings; and the ability to tailor communications to multiple audiences at all levels
• A pro-active, entrepreneurial attitude
• Strong analytical skills with the ability to observe trends and actively make suggestions based on results
• Available and responsive to questions, clarifications, and instructions, ability to demonstrate concepts visually and in writing in a way that enables stakeholders to decide with confidence
• A strategic approach to solution design, with proven ability to develop and execute tactical plans to support the strategy
• Excellent ability to coach, motivate and direct work tasks to a multi-disciplinary team of Salesforce professionals
• Technical Architect certification a plus
• Public sector experience a plus

How we’ll set you up for success:

• Salary range of $140,000 to $170,000 a year*
• Ample time off (starting at 16 days)
• Comprehensive health, dental, and vision insurance plans (US only).
• Company-provided computer (Mac or PC, depending on preference)
• Flexible, autonomic work schedule
• Virtual and in-person social events
• Training & certification reimbursement
• Professional opportunities at fast-growing company with a sky-is-the-limit mindset

*Compensation for this role varies based on several factors including qualifications, skills, competencies, location, and experience