Salesforce Quality Assurance

Delta System & Software, Inc.; United States; On-site; USD 85,000 - 120,000; Full time

Job summary

Delta System & Software, Inc. seeks a Salesforce Quality Assurance I to validate FedRAMP Moderate/High security controls, Section 508 accessibility, and AI/Agentforce output integrity. You will develop and execute test plans and collaborate with cross-functional teams.

Responsibilities include manual and automated testing with Selenium and Jira, defect tracking, regression and performance testing, and reporting QA metrics. Candidates should have Gov Cloud experience and relevant certifications.

Qualifications

• 5+ years of QA experience, including Salesforce Gov Cloud.
• Salesforce Certified Administrator and ISTQB Foundation Level required.
• U.S. Citizen with Public Trust eligibility.
• Experience with Agile/Scrum, Waterfall, DevOps and QA best practices.
• Proficiency in test automation tools and frameworks.
• Familiarity with JIRA for defect management.

Responsibilities

• Test Planning & Case Development: create and maintain detailed test plans and cases.
• Manual & Automated Testing: execute tests using Selenium, JIRA, or other frameworks.
• Defect Identification & Tracking: log bugs and verify fixes.
• Regression & Performance Testing: verify no regressions and test performance.
• Collaboration: work with developers, analysts, PMs to align with business needs.
• Compliance & Standards: ensure adherence to policies, privacy, accessibility.
• Reporting: provide clear test results and QA metrics to stakeholders.

Skills

Salesforce knowledge

QA experience

Testing methodologies

Bug tracking

Analytical problem-solving

Communication

Agile/SAFe

Tools

Selenium

JIRA

Provar

Copado Robotic Testing

Azure DevOps

Job description

Salesforce Quality Assurance I executes detailed test cases validating FedRAMP Moderate/High security controls, Section 508 accessibility compliance, and AI/Agentforce output integrity (hallucination/bias detection)

Core Responsibilities

• Test Planning & Case Development: Create and maintain detailed test plans and test cases based on business requirements, user stories, and functional specs.
• Manual & Automated Testing: Execute both manual and automated tests using tools like Selenium, JIRA, or other automation frameworks.
• Defect Identification & Tracking: Identify, document, and log bugs or defects in a bug tracking system; verify fixes and ensure no regressions.
• Regression & Performance Testing: Perform regression testing to confirm new changes do not break existing functionality; conduct performance and security testing.
• Collaboration: Work with developers, business analysts, project managers, and stakeholders to review requirements, validate designs, and ensure alignment with business needs.
• Compliance & Standards: Ensure adherence to organizational policies, industry standards, data privacy, and accessibility guidelines.
• Reporting: Provide clear, detailed test result reports to stakeholders and track QA metrics.

Key Skills & Qualifications

• Salesforce Knowledge: Strong understanding of Salesforce platform features, modules, and architecture.
• 5+ years of QA experience with at least 3 years on Salesforce Government Cloud; Salesforce Certified Administrator and ISTQB Foundation Level required; U.S. Citizen with Public Trust eligibility
• Testing Methodologies: Experience with Agile/Scrum, Waterfall, DevOps, and QA best practices.
• Automation Tools: Proficiency in test automation tools and frameworks.
• Bug Tracking: Familiarity with tools like JIRA for defect management.
• Analytical & Problem-Solving Skills: Ability to identify issues early and propose effective solutions.
• Communication: Strong written and verbal communication skills for reporting and collaboration.
• Proficient in enterprise testing tools (Provar, Selenium, Copado Robotic Testing) and Agile/SAFe environments using Jira or Azure DevOps