Salesforce Project Manager

Ptechpartners; United States; On-site; USD 83,000 - 103,000; Full time

Job summary

Ptechpartners is seeking a Salesforce Project Manager to drive digital transformation initiatives using Salesforce across health, service, and sales clouds. You will lead end-to-end programs, manage multiple workstreams, and collaborate with architects, developers, QA, and vendors to deliver scalable solutions.

The role requires 7+ years in PM, deep Salesforce expertise, and strong stakeholder communication. Travel to client sites is expected; US work authorization is required.

Qualifications

• 7+ years of project management experience with digital transformation and Salesforce implementations.
• Deep knowledge of Salesforce ecosystem: Health Cloud, Service Cloud, Experience Cloud, Sales Cloud, integrations.
• Experience delivering Salesforce through discovery, design, configuration, development, testing, deployment, and support.
• Proven track record leading Agile delivery teams, managing plans, risks, budgets, and exec communications.
• Experience coordinating cross-functional teams and vendors.
• Strong client-facing consulting with ability to explain technical concepts to business audiences.
• Bachelor's degree or equivalent professional experience in a related field.
• Willingness to travel to client locations; authorized to work in the United States without sponsorship.

Responsibilities

• Lead end-to-end Salesforce implementation programs across multiple workstreams.
• Manage scope, timeline, budget, quality and client expectations.
• Partner with stakeholders, architects, developers, QA, and third-party vendors.
• Own integrated project plans, RAID logs, and delivery governance.
• Facilitate Agile ceremonies and drive accountability across teams.
• Oversee configuration, development, integrations, releases, testing, and deployments.
• Identify risks, changes, and dependencies; develop mitigation strategies.
• Coordinate onshore and offshore delivery teams and priorities.
• Support governance, executive communications, change control, and budgets.
• Contribute to business development through solution planning and proposals.
• Other duties as assigned.

Skills

Project management

Agile delivery

Stakeholder management

Client-facing

Cross-functional collaboration

Education

Bachelor's degree or equivalent in related field

Tools

Salesforce Health Cloud

Sales Cloud

Service Cloud

Experience Cloud

Integrations

Job description

Our client is seeking a Salesforce Project Manager with a focus on Digital Transformation to join our dynamic team. In this role, you will support client engagements focused on leveraging Salesforce to optimize business processes, enhance constituent experiences, and modernize legacy systems. You will collaborate closely with cross-functional teams to analyze, design, and implement Salesforce solutions that deliver client needs and support the continued growth of our Salesforce practice and digital transformation strategy.

Work You’ll Do:

• Lead end to end Salesforce implementation programs, managing business, technical, data, integration, testing, training, deployment, and post go live activities
• Manage complex Salesforce projects across multiple concurrent workstreams while maintaining project scope, timeline, budget, quality, and client expectations
• Partner with business stakeholders, Salesforce architects, developers, QA teams, integration teams, and third-party vendors to deliver scalable Salesforce solutions that support digital transformation initiatives
• Own integrated project plans, sprint schedules, RAID logs, dependency tracking, executive status reporting, and delivery governance
• Facilitate Agile ceremonies including sprint planning, backlog refinement, daily standups, sprint reviews, and retrospectives while driving accountability across cross functional teams
• Manage Salesforce delivery across configuration, custom development, integrations, release management, user acceptance testing, and deployment planning
• Identify delivery risks, scope changes, resource constraints, and project dependencies, developing mitigation strategies and escalating issues appropriately
• Coordinate onshore and offshore delivery teams, ensuring clear priorities, communication, and execution across distributed resources
• Partner with client leadership and delivery teams to support project governance, executive communications, change control, and budget management
• Support business development efforts through solution planning, level of effort estimation, proposal support, and Salesforce practice development
• Other duties as assigned

Requirements:

• 7+ years of experience as a Project Manager, with a focus on digital transformation and Salesforce implementations
• Strong understanding of the Salesforce platform and ecosystem, including Health Cloud, Service Cloud, Experience Cloud, Sales Cloud, integrations, and custom development
• Experience managing Salesforce delivery through discovery, design, configuration, development, testing, deployment, and postproduction support
• Demonstrated experience leading Agile delivery teams and managing project plans, sprint execution, risks, dependencies, budgets, and executive communications
• Experience coordinating cross functional teams including architects, developers, business analysts, QA engineers, data teams, integration teams, and third-party vendors
• Strong client facing consulting experience with the ability to manage executive stakeholders and communicate technical concepts to business audiences
• Bachelor's degree in business, Information Technology, Computer Science, or a related field, or equivalent professional experience
• Willingness to engage in direct client interaction, including travel to client locations
• Must be legally authorized to work in the United States without the need for employer sponsorship

Preferred Requirements:

• Technical certifications in relevant platforms or disciplines
• Healthcare payer or health plan implementation experience
• Experience leading Salesforce Health Cloud implementations

Salary/Rate: $60-$75/HR (depends on experience level). This is a contract position with candidates expected to work 40 hours/ week. Upon conversion salary: $125,000 - $145,000 (depends on experience level) + 10% bonus + benefits.