Salesforce Practice Lead

iSolved.AI; United States; Remote; USD 150,000 - 210,000; Full time

Job summary

iSolved.AI is seeking a Salesforce Practice Lead to oversee delivery quality across all Salesforce engagements and to help grow the Salesforce practice. You will lead a growing team of consultants, architects, and analysts, stepping in on client escalations and guiding pursuits alongside the CEO.

The role emphasizes hands-on leadership, strategic growth, and active client engagement, with remote work from the US base. A proven track record in small/mid-size consulting environments is essential.

Qualifications

• Proven experience leading delivery for Salesforce engagements.
• Experience growing a Salesforce practice at a small/mid-size firm.
• Strong pre-sales, solutioning, and pitch capabilities.
• Ability to hire, coach, and manage a mixed delivery team.
• Executive presence to engage with clients and partners.

Responsibilities

• Own delivery quality across all Salesforce engagements, ensuring projects stay on track and clients are satisfied.
• Lead, mentor, and hire for the Salesforce team (consultants, architects, analysts, not just engineers).
• Address client escalations and delivery issues and drive them to resolution.
• Partner with the CEO on pursuits: solutioning, scoping, estimates, and pitches.
• Help shape the practice's offerings, methodology, and growth plan.
• Maintain a senior Salesforce voice with key accounts and stay client-facing.

Skills

Salesforce lead

Delivery leadership

Pre-sales

Client management

Team mentoring

Tools

Salesforce

CRM tools

Job description

At iSolved.AI, we partner with forward-thinking organizations to design, build, and scale modern digital solutions. Our teams work at the intersection of technology, strategy, and execution-solving complex problems and delivering real business impact for our clients.

We're always looking for talented, driven professionals who thrive in collaborative environments, take ownership of their work, and are excited to grow alongside a fast-moving consultancy. If you're passionate about building smart solutions and making a measurable difference, you may be a great fit for our team.

iSolved.AI is hiring a Salesforce Practice Lead to run delivery and help grow our Salesforce practice. You'll make sure every project lands well, lead and grow the team, and sit next to our CEO in pursuits. This is a builder role: we're a smaller partner, and we want someone who has helped a small or midsize practice grow and wants to do it again.

What you'll do

• Own delivery quality across all Salesforce engagements, so projects stay on track and clients stay happy
• Lead, mentor, and hire for the Salesforce team (consultants, architects, and analysts, not just engineers)
• Step in on client escalations and delivery issues and drive them to resolution
• Partner with the CEO on pursuits: solutioning, scoping, estimates, and pitches
• Help shape the practice's offerings, methodology, and growth plan
• Stay client-facing as a senior Salesforce voice on key accounts

What we're looking for

• Experience leading delivery or running a Salesforce practice at a small or midsize consulting partner
• Came up through the consulting ranks, ideally as a solution architect (functional, not purely technical)
• Deep, credible Salesforce knowledge
• Pre-sales and pursuit experience, with a track record of winning work
• People leadership: hiring, coaching, and managing a mixed delivery team
• Strong executive presence: articulate, polished, and someone we're proud to put in front of any client

Nice to have

• Health Cloud or healthcare industry experience
• Supply chain and logistics or financial services experience
• Salesforce architect or consultant certifications

Logistics

• Remote, US-based