Salesforce Order Management (OMS) Technical Lead & Architect

ZipStaff Inc.; Needham (MA); On-site; USD 96,000 - 165,000; Part time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) + 401(k) matching

Paid time off

Referral Program

Job summary

ZipStaff is seeking a Salesforce Order Management (OMS) Technical Lead & Architect to own the technical direction of order and commerce workflows on the Salesforce platform. You will design and support integrations with ecommerce, ERP, warehouse, and logistics systems, and guide engineers and partners while collaborating closely with the Service Cloud team on data handling and fulfilment.

The role requires 7+ years in software engineering with 4+ years on Salesforce, leadership experience, and

Qualifications

• 7+ years of software engineering, 4+ years on Salesforce
• Senior/lead engineer with Apex, LWC and Flow at scale
• Experience designing order/commerce workflows in production
• Experience integrating order management with ecommerce/ERP/logistics
• Experience with middleware platforms like MuleSoft or Oracle Integration Cloud
• Solid understanding of Salesforce security model and governor limits
• Experience leading technical direction and partner teams
• Daily use of AI coding assistants with good judgement
• Clear written and verbal communication
• On-site in Needham, MA; local candidates only

Responsibilities

• Lead technical design and delivery of order and commerce workflows on Salesforce using Apex, LWC and Flow
• Design order management integrations with ecommerce, ERP, warehouse and logistics systems
• Build integrations using REST APIs and event-driven processing (Platform Events, batch jobs)
• Design robust error handling, retries, idempotency and reconciliation across integrations
• Ensure platform constraints, bulkification and scalable data models
• Enforce Salesforce security model and permission sets
• Define data contracts for Service Cloud agents and coordinate releases
• Direct delivery partner and SI teams, mentor engineers
• Own production support and incident management
• Set AI usage standards for the team

Skills

Salesforce Apex

Lightning Web Components

Flow

Order management

E-commerce integrations

ERP integrations

REST APIs

Platform Events

Security model (CRUD/FLS)

Leadership/mentoring

AI coding tools

Communications

Tools

MuleSoft

Oracle Integration Cloud

Salesforce DevOps tools

Copado

Service Cloud

Job description

Job Title:

Salesforce Order Management (OMS) Technical Lead & Architect

Location:

Needham, MA (On-site)

Employment Type:

W2 Contract

About the Opportunity:

ZipStaff is hiring a Salesforce Order Management (OMS) Technical Lead & Architect for our client, a leading global consumer products company, to own the technical direction of its order and commerce workflows on the Salesforce platform. You will design and support order management integrations with e-commerce, ERP, warehouse and logistics systems, guide engineers and delivery partners, and partner closely with the Service Cloud team on order and fulfilment data. This is an approximately 6-month contract role.

What You'll Do:

• Lead technical design and delivery of order and commerce workflows on Salesforce using Apex, Lightning Web Components and Flow.
• Design order management integrations with e-commerce, ERP, warehouse and logistics systems.
• Build integrations using REST APIs and asynchronous, event-driven processing (Platform Events, batch and scheduled jobs).
• Design robust error handling, retries, idempotency and reconciliation across integrations.
• Design within platform constraints, including governor limits, bulkification and scalable data models.
• Enforce the Salesforce security model, including sharing, CRUD/FLS and permission set design.
• Define the order, fulfilment, return and warranty data contract needed by Service Cloud agents, and coordinate shared releases with the Service Cloud tech lead.
• Direct delivery partner and systems integrator teams, and mentor engineers.
• Own production support: monitoring, incident management, root-cause analysis and release governance.
• Use AI coding assistants responsibly and help set AI usage standards for the team.

Required Qualifications:

• 7+ years of software engineering experience, including 4+ years on the Salesforce platform.
• Senior or lead engineer experience with Apex, Lightning Web Components and Flow at scale.
• Experience designing and supporting order or commerce workflows in production, including ownership after launch.
• Proven experience integrating order management or commerce with e-commerce, ERP, warehouse or logistics systems.
• Experience with middleware platforms such as MuleSoft, Oracle Integration Cloud or equivalent.
• Solid understanding of the Salesforce security model and platform governor limits.
• Experience leading technical direction and directing systems integrator or partner teams.
• Daily hands-on use of AI coding assistants (e.g., GitHub Copilot, Claude, Cursor or Agentforce for Developers) with sound judgement.
• Clear written and verbal communication with technical and business audiences.
• Ability to work on-site in Needham, MA; candidates must be local to the area.

Preferred Qualifications:

• Hands-on Salesforce Order Management (SFOM) experience.
• Copado or a comparable Salesforce DevOps tool, automated testing and release/rollback management.
• Experience in a SOX-controlled or similarly regulated environment.
• Multi-region or multi-country commerce rollouts.
• Salesforce certifications such as Platform Developer II, Order Management Accredited Professional or an Architect credential.
• Familiarity with Agentforce and Service Cloud.

Benefits:

• Health Insurance.
• Dental Insurance.
• Vision Insurance.
• 401(k) + 401(k) matching.
• Paid time off.
• Referral Program.

About ZipStaff:

ZipStaff connects skilled technology professionals with leading organizations across the United States, matching top talent with impactful contract and full-time opportunities.