Position: Senior Salesforce Order Management (OMS) Technical Lead / Architect
Employment Type: Contract
Duration: November 16, 2026 – May 15, 2027
Position Overview
The team at EDGE has partnered with a Boston area client in their search for a Senior Salesforce Technical Lead/Architect with strong hands‑on experience designing, developing, and supporting Salesforce Order Management solutions.
This individual will lead the technical architecture and delivery of an enterprise order management platform supporting the complete direct-to-consumer order lifecycle, including checkout, payments, fraud checks, fulfillment, returns, refunds, and warranty processing.
This is a hands‑on technical leadership role requiring strong Salesforce development, enterprise integration, and architecture experience.
The consultant will establish technical standards, guide partner engineering teams, and mentor internal engineers while helping transition greater ownership of integrations and platform capabilities in-house.
Key Responsibilities
- Lead technical architecture and development for Salesforce Order Management (OMS).
- Own end-to-end order lifecycle design, including payments, fraud prevention, fulfillment, returns, refunds, and warranty workflows.
- Design and manage integrations with payment providers, ERP, warehouse, logistics, e-commerce, marketplaces, and third‑party platforms.
- Establish scalable integration patterns using REST APIs, Platform Events, asynchronous processing, retries, and error handling.
- Ensure system reliability through monitoring, alerting, reconciliation, and duplicate prevention.
- Support high‑volume transactions, peak‑season demands, multiple warehouses, and third‑party logistics providers.
- Establish engineering standards for automated testing, deployment, security, rollback, and release management.
- Provide technical direction to partner engineering teams.
- Mentor engineers through code reviews, technical guidance, and hands‑on collaboration.
- Lead root‑cause analysis and resolve production issues.
- Collaborate with Product, Business, Core Platform, and Service Cloud teams.
- Drive responsible use of AI‑assisted development tools.
Required Qualifications
- 7+ years of software engineering experience, including 4+ years of Salesforce development.
- Strong hands‑on experience with Salesforce Apex, Lightning Web Components (LWC), and Flow.
- Experience designing, implementing, and supporting enterprise order management or commerce solutions.
- Strong understanding of Salesforce integrations with e‑commerce, ERP, warehouse, and logistics platforms.
- Experience with REST APIs, asynchronous processing, Platform Events, batch jobs, retries, and error handling.
- Experience with MuleSoft, Oracle Integration Cloud, or similar middleware platforms.
- Knowledge of Salesforce governor limits, bulkification, scalable data architecture, and security.
- Experience leading technical architecture and mentoring engineering teams.
- Experience directing Salesforce implementation partners or systems integrators.
- Strong production support, monitoring, incident management, and release governance experience.
- Hands‑on experience with AI coding assistants such as GitHub Copilot, Claude, Cursor, or Agentforce for Developers.
- Excellent communication and collaboration skills.
Preferred Qualifications
- Experience with Copado or similar Salesforce DevOps tools.
- Automated testing and CI/CD implementation experience.
- Experience in SOX‑regulated or similarly controlled environments.
- Multi‑region or international commerce implementations.
- Experience mentoring mid‑level engineers.
- Salesforce Platform Developer II, Order Management Accredited Professional, or Architect certifications.
- Experience with Agentforce and Service Cloud.
Ideal Candidate
A senior Salesforce Engineer or Architect who combines hands‑on Salesforce development with enterprise Order Management expertise. The ideal person can own complex integrations, solve production issues, guide partner teams, and mentor engineers while building scalable commerce capabilities.
WE ARE NOT WORKING WITH THIRD PARTY AGENCIES ON ANY