Tech Lead & Architect - Salesforce Order Mgmt

Kforce Inc; Needham Heights (MA); On-site; USD 180,000 - 210,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

Kforce Inc. is seeking a Tech Lead & Architect for Salesforce Order Management in Needham Heights, MA. You will design, implement, and oversee Salesforce order workflows, integrations with e‑commerce, payments, and logistics, and ensure security and reliability at scale.

You will mentor engineers, lead architectural direction, and collaborate with product and platform teams to prioritize scalable initiatives. This role focuses on high‑volume transactions across multi‑region environments.

Qualifications

• 7+ years of software engineering with 4+ years in Salesforce development.
• Advanced experience with Apex, LWC, and Salesforce Flow in enterprise environments.
• Proven experience integrating Salesforce with enterprise systems (e‑commerce, ERP, logistics).
• Hands‑on Salesforce Order Management experience preferred.
• Knowledge of REST APIs, event‑driven processing, and Platform Events.
• Experience with middleware platforms (MuleSoft, Oracle Integration Cloud).
• DevOps practices, automated testing, and release/rollback management; Copado a plus.
• Experience with AI development tools (e.g., GitHub Copilot).

Responsibilities

• Lead the technical design and engineering of Salesforce Order Management end‑to‑end.
• Define scalable order workflows and system‑of‑record boundaries.
• Architect integrations with e‑commerce, payment, logistics, and warehouses.
• Ensure security, data protection, and auditability in regulated environments.
• Mentor engineers through reviews and pairing; oversee partners.
• Drive root‑cause analysis and long‑term fixes for complex failures.

Skills

Salesforce

APEX

Lightning Web Components

Salesforce Flow

API integrations

MuleSoft/Integration Cloud

DevOps & release management

AI-assisted development tools

Security architecture

Multi-region / SOX environments

Team mentoring

Tools

Apex

Lightning Web Components

Salesforce Flow

MuleSoft

Oracle Integration Cloud

Copado

GitHub Copilot/AI tools

Job description

Responsibilities

Kforce has a client in need of a Tech Lead & Architect -Salesforce Order Management in Needham Heights, MA.

• Lead the technical design and engineering of Salesforce Order Management solutions across the full order lifecycle, including payments, fulfillment, returns, refunds, and warranty workflows
• Define scalable order workflows, system integrations, transaction boundaries, and system-of-record responsibilities across Salesforce and connected platforms
• Design and oversee integrations with e-commerce, payment, logistics, warehouse, marketplace, and other third-party platforms
• Build resilient integration patterns using APIs, asynchronous processing, retries, reconciliation, idempotency, and duplicate prevention
• Architect Salesforce solutions for high transaction volumes, peak demand, multiple warehouses, and third-party logistics environments
• Support multi-region commerce implementations, including regional configuration, tax, localization, and integration requirements
• Establish engineering standards for automated testing, release management, observability, logging, incident response, and rollback
• Ensure Salesforce solutions follow security, access-control, data protection, and audit requirements within regulated environments
• Lead responsible use of AI-assisted development tools across design, coding, testing, debugging, and production support
• Provide architecture oversight and technical direction to external implementation partners
• Mentor engineers through design reviews, code reviews, pairing, and technical guidance
• Lead root-cause analysis for complex order and integration failures and implement long-term solutions
• Partner with product, business, and platform teams to prioritize roadmap initiatives while maintaining scalability and reliability

Requirements

• 7+ years of software engineering experience, including 4+ years of hands‑on Salesforce development experience
• Advanced experience with Apex, Lightning Web Components, and Salesforce Flow in enterprise environments
• Strong experience designing and supporting order management, commerce, or transactional workflows in production
• Hands‑on Salesforce Order Management experience strongly preferred
• Proven experience integrating Salesforce with e‑commerce, ERP, warehouse, logistics, payment, or similar enterprise systems
• Strong knowledge of REST APIs, asynchronous and event‑driven processing, Platform Events, batch processing, retries, reconciliation, and idempotency
• Experience with MuleSoft, Oracle Integration Cloud, or comparable middleware platforms
• Strong understanding of Salesforce governor limits, bulkification, scalable data design, and security architecture
• Experience with Salesforce DevOps practices, automated testing, source‑driven deployments, and release/rollback management; Copado experience is a plus
• Hands‑on experience using AI development tools such as GitHub Copilot, Claude, Cursor, or Agentforce for Developers
• Experience leading technical architecture, mentoring engineers, and overseeing systems integrators or delivery partners
• Experience with monitoring, incident management, root‑cause analysis, and production support
• Experience with multi‑country commerce implementations or SOX‑controlled environments is preferred
• Strong written and verbal communication skills with both technical and business stakeholders

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.