Salesforce Operations Specialist – Pittsburgh (4:1 Schedule)

OSTTRA Group; Pittsburgh (Allegheny County); Presencial; USD 65.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) with Match

Health, Dental, Vision & LifeInsurance

Short- & Long-Term Disability

Indemnity Insurance

Paid Time Off & Holidays

Training Programs

Descripción de la vacante

Sweeping Corporation of America is seeking a Salesforce Operations Specialist to support field teams, manage contracts, and ensure billing accuracy across Salesforce and NetSuite. The role emphasizes process optimization, cross-functional collaboration, and data integrity to deliver critical services nationwide.

Based in Pittsburgh, this full-time position requires CRM proficiency, Salesforce Field Services experience, and ability to coordinate with Sales, Operations, and Finance.

Formación

• Bachelor’s degree in Business, Technology, or related discipline or equivalent experience.
• 1–4 years of work experience with high systems acumen, preferably in field services.
• Proficiency in Microsoft Office; Salesforce Field Services or CRM experience preferred.

Responsabilidades

• Review, validate, and update Service Contracts in Salesforce Field Services.
• Generate maintenance plans to produce Work Orders based on service frequencies.
• Assist Sales with new contract submissions to ensure accurate Work Orders.
• Review pricing and billing requirements and ensure data accuracy for NetSuite transmission.
• Support dispatcher functions to ensure accurate Salesforce scheduling.
• Promote and adopt Salesforce platform with Sales and Field Teams.
• Manage contract inventory and renewals across operating sites.
• Collaborate with Sales, Operations, Finance, and Leadership as needed.

Conocimientos

CRM & Systems Knowledge

Technology Mindset

Communication

Collaboration

Work Ethic

Adaptability

Educación

Bachelor's degree in Business, Technology, or related discipline

Herramientas

Salesforce Field Services

NetSuite

Descripción del empleo

Sweeping Corporation of America is seeking a Salesforce Operations Specialist to support field teams, manage contracts, and ensure billing accuracy across Salesforce and NetSuite. The role emphasizes process optimization, cross-functional collaboration, and data integrity to deliver critical services nationwide.

Based in Pittsburgh, this full-time position requires CRM proficiency, Salesforce Field Services experience, and ability to coordinate with Sales, Operations, and Finance.