Salesforce & .NET Applications Engineer II

Ryder System, Inc.; Raleigh (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

Ryder System, Inc. is seeking an Application Support Engineer II in Raleigh, NC to combine advanced application support with engineering-level troubleshooting across enterprise platforms.

You will lead on complex issues, identify root causes, and implement fixes to improve system stability. You will participate in Ryder’s Technology Talent Incubator Program, gaining hands-on experience with enterprise systems, cloud platforms, cybersecurity, and data engineering, with mentorship to accelerate

Qualifications

• Bachelor's Degree in Computer Science, MIS, or related field.
• Two (2) years to Four (4) years or more in Application support or development.
• Programming experience (SQL, Python, JavaScript, or TypeScript) Advanced.
• Ability to learn and work across diverse technologies (e.g., Salesforce, .NET) Intermediate.
• Experience with SQL/data querying Intermediate.
• Familiarity with APIs and integrations Intermediate, Preferred.
• Experience with RCA/problem management Intermediate, Preferred.

Responsibilities

• Troubleshoot and resolve moderately complex and sometimes ambiguous incidents across applications and integrations
• Perform advanced data analysis and debugging to identify root causes of system issues
• Implement configuration changes and light development fixes to resolve issues and improve system performance
• Own issues end-to-end, including diagnosis, resolution, validation, and documentation
• Identify systemic issues and contribute to long-term solutions and process improvements
• Partner with development teams to refine escalations and reduce repeat issues
• Contribute to knowledge base improvements and automation opportunities
• Operates with moderate to high independence; handles most issues without guidance
• Impacts team-level processes and contributes to cross-team issue resolution
• Provides guidance and support to Level I engineers
• Participate in training and development activities within the Talent Incubator Program

Job description

Ryder System, Inc. is seeking an Application Support Engineer II in Raleigh, NC to combine advanced application support with engineering-level troubleshooting across enterprise platforms.

You will lead on complex issues, identify root causes, and implement fixes to improve system stability. You will participate in Ryder’s Technology Talent Incubator Program, gaining hands-on experience with enterprise systems, cloud platforms, cybersecurity, and data engineering, with mentorship to accelerate