Salesforce & .NET Application Engineer II

Ryder System, Inc.; Coral Gables (FL); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health benefits

401(k) retirement plan

Paid time off

Job summary

Ryder System, Inc. seeks an Application Support Engineer II in Florida to diagnose and resolve moderately complex incidents across enterprise platforms. You will lead on escalations, perform advanced data analysis, and implement fixes to improve system stability, working closely with development teams.

The role participates in the Technology Talent Incubator Program, offering mentorship, exposure to cloud, cybersecurity, and data engineering topics, and hands-on support across Ryder technologies.

Qualifications

• Bachelor's Degree in Computer Science, MIS, or related field.
• Two (2) to Four (4) years or more in Application support or development.
• Programming experience (SQL, Python, JavaScript, or TypeScript) Advanced.
• Ability to learn and work across diverse technologies (e.g., Salesforce, .NET) Intermediate.
• Experience with SQL/data querying Intermediate.
• Familiarity with APIs and integrations Intermediate, Preferred.
• Experience with RCA/problem management Intermediate, Preferred.

Responsibilities

• Troubleshoot and resolve moderately complex and sometimes ambiguous incidents across applications and integrations.
• Perform advanced data analysis and debugging to identify root causes of system issues.
• Implement configuration changes and light development fixes to resolve issues and improve system performance.
• Own issues end-to-end, including diagnosis, resolution, validation, and documentation.
• Identify systemic issues and contribute to long-term solutions and process improvements.
• Partner with development teams to refine escalations and reduce repeat issues.
• Contribute to knowledge base improvements and automation opportunities.
• Operates with moderate to high independence; handles most issues without guidance.

Education

Bachelor's Degree in Computer Science, MIS, or related field

Tools

SQL

Python

JavaScript/TypeScript

Job description

Ryder System, Inc. seeks an Application Support Engineer II in Florida to diagnose and resolve moderately complex incidents across enterprise platforms. You will lead on escalations, perform advanced data analysis, and implement fixes to improve system stability, working closely with development teams.

The role participates in the Technology Talent Incubator Program, offering mentorship, exposure to cloud, cybersecurity, and data engineering topics, and hands-on support across Ryder technologies.