Salesforce Apps Engineer II — Development & Support

Ryder System, Inc.

Raleigh (NC)

On-site

USD 60,000 - 80,000

Full time

14 days+

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Benefits offered by this job

Health benefits

401(k) retirement plan

Vacation & PTO

Job summary

Ryder System, Inc. in Raleigh, North Carolina is seeking an Application Support Engineer II who combines advanced application support with engineering-level troubleshooting across enterprise platforms.

You will take lead on complex issues, identify root causes, and implement fixes to improve system stability. This role is part of Ryder's Technology Talent Incubator Program, offering hands-on experience with cloud platforms, cybersecurity, data engineering, and AI, plus mentorship and structured

Qualifications

Bachelor's Degree in Computer Science, MIS, or related field.
2–4+ years in Application support or development.
Programming experience (SQL, Python, JavaScript, or TypeScript) Advanced.
Ability to learn and work across Salesforce and .NET.
Experience with SQL/data querying.
Familiarity with APIs and integrations.
Experience with RCA and problem management.

Responsibilities

Troubleshoot and resolve moderately complex incidents across applications and integrations.
Perform advanced data analysis and debugging to identify root causes of issues.
Implement configuration changes and light development fixes to resolve issues and improve performance.
Own issues end-to-end, including diagnosis, resolution, validation, and documentation.
Identify systemic issues and contribute to long-term solutions and process improvements.
Partner with development teams to refine escalations and reduce repeat issues.
Contribute to knowledge base improvements and automation opportunities.