Salesforce & .NET Application Support Engineer II

Ryder System, Inc.; Tallahassee (FL); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health benefits and 401(k) retirement

Paid time off

Career growth opportunities

Job summary

Ryder System, Inc. is seeking an Application Support Engineer II to combine advanced application support with engineering-level troubleshooting across enterprise platforms.

You will lead on complex issues, identify root causes, and implement fixes to improve system stability. This role is part of Ryder’s Technology Talent Incubator Program, offering hands-on experience with cloud platforms, cybersecurity, data engineering, and AI.

Qualifications

• Bachelor's Degree in Computer Science, MIS, or related field.
• 2+ to 4+ years in Application support or development.
• Programming experience (SQL, Python, JavaScript, or TypeScript) Advanced.
• Ability to learn and work across diverse technologies (e.g., Salesforce, .NET) Intermediate.
• Experience with SQL/data querying Intermediate.
• Familiarity with APIs and integrations Intermediate, Preferred.
• Experience with RCA/problem management Intermediate, Preferred.

Responsibilities

• Troubleshoot and resolve moderately complex incidents across applications and integrations.
• Perform advanced data analysis and debugging to identify root causes of system issues.
• Implement configuration changes and light development fixes to resolve issues and improve system performance.
• Own issues end-to-end, including diagnosis, resolution, validation, and documentation.
• Identify systemic issues and contribute to long-term solutions and process improvements.
• Partner with development teams to refine escalations and reduce repeat issues.

Skills

Troubleshooting

Independent work

Communication & collaboration

Data analysis

Root-cause analysis

Education

Bachelor's Degree in Computer Science, MIS, or related field

Tools

Salesforce

.NET

Apex

Lightning

Job description

Ryder System, Inc. is seeking an Application Support Engineer II to combine advanced application support with engineering-level troubleshooting across enterprise platforms.

You will lead on complex issues, identify root causes, and implement fixes to improve system stability. This role is part of Ryder’s Technology Talent Incubator Program, offering hands-on experience with cloud platforms, cybersecurity, data engineering, and AI.