Salesforce Marketing Cloud Specialist — Email & Journeys

ONE (Open Network Exchange); Scottsdale (AZ); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Travel discounts

Medical Insurance

Dental & Vision

HSA

401(k)

Life & AD&D

Pet benefits

Parking

Culture

Job summary

ONE (Open Network Exchange) is seeking a Salesforce Marketing Cloud Specialist to architect and execute the backbone of our digital marketing efforts in Scottsdale, AZ. You will design data-driven, automated journeys to ensure timely messages reach members across channels, driving engagement and behavior.

In this onsite role, you will collaborate with Data, Marketing, IT, Product, Services, and Account Management teams to implement journeys, manage data extensions, and optimize campaigns using

Qualifications

• Bachelor’s degree in marketing, Computer Science, Data Analytics or related field (or equivalent experience)
• 5+ years hands-on experience with Salesforce Marketing Cloud, including Email Studio, Journey Builder, and Automation Studio
• Proficiency in SQL for segmentation and query building
• Experience writing AMPscript and/or SSJS for dynamic content and personalization
• Basic HTML skills for form and landing page creation
• Expertise with customer data sets, list creation and segmentation
• Experience with campaign performance analysis and reporting
• Excellent communication skills; ability to translate business requirements into technical execution
• Highly organized with strong attention to detail
• Strong project management skills
• Must successfully complete and clear the company’s comprehensive background screening process as a condition of employment

Responsibilities

• Architect and manage member journeys in Salesforce Marketing Cloud Journey Builder, utilizing workflow automations and SQL as necessary
• Build and maintain data extensions based on advanced segmentation strategies and SQL queries
• Build emails with dynamic content to personalize messaging, utilizing AMPscript where necessary
• Manage list uploads, conduct testing, and deploy emails and SMS messages
• Create forms and associated landing pages utilizing HTML as necessary
• Collaborate with the Data Team to integrate Marketing Cloud with Salesforce CRM and other systems
• Develop journey, campaign and A/B testing reports to guide continuous improvement and decision making
• Oversee deliverability monitoring and marketing data hygiene
• Partner with members of the Data, Marketing, IT, Product, Services, and Account Management Teams on data flows, campaigns and projects
• Stay up to date on Marketing Cloud features, best practices, and email marketing compliance
• Other related duties and projects as assigned

Skills

Salesforce Marketing Cloud

SQL

AMPscript

SSJS

HTML

Data segmentation

Campaign performance analysis

Communication

Project management

Education

Bachelor’s degree in marketing, Computer Science, Data Analytics or related field

Equivalent experience

Tools

Journey Builder

Automation Studio

Email Studio

CloudPages

Job description

ONE (Open Network Exchange) is seeking a Salesforce Marketing Cloud Specialist to architect and execute the backbone of our digital marketing efforts in Scottsdale, AZ. You will design data-driven, automated journeys to ensure timely messages reach members across channels, driving engagement and behavior.

In this onsite role, you will collaborate with Data, Marketing, IT, Product, Services, and Account Management teams to implement journeys, manage data extensions, and optimize campaigns using