Salesforce Litify Administrator

Ledgent Technology; Costa Mesa (CA); Hybrid; USD 110,000 - 130,000; Full time

Job summary

Ledgent Technology is seeking a Salesforce / Litify Administrator in Costa Mesa, CA. The role is a weekly hybrid onsite position with a direct-hire path and compensation ranging from $110,000 to $130,000 per year, depending on experience.

You will own a Salesforce/Litify environment, optimize the platform, and collaborate with attorneys, operations, and leadership to streamline workflows. You will configure the system, automate processes with Salesforce Flow, manage users and integrations,

Qualifications

• Salesforce Administrator certification or equivalent practical experience.
• 3+ years of Salesforce administration experience including automation, security, reporting and user management.
• Experience with Litify or Salesforce Service Cloud, ideally in a legal environment.
• Strong knowledge of Salesforce Flow and data management tools.
• Excellent communication and stakeholder management skills.

Responsibilities

• Serve as the primary Salesforce/Litify Administrator, overseeing configuration, customization, security, and day-to-day platform operations.
• Build and enhance legal workflows using Salesforce Flow and other declarative automation tools.
• Manage user access, permissions, integrations, and third-party applications.
• Maintain data integrity through audits, governance, migrations, and reporting best practices.
• Create dashboards and reports that provide visibility into caseloads, productivity, pipeline, and operational performance.
• Lead Litify implementation efforts, including requirements gathering, testing, rollout activities, and enhancement prioritization.
• Act as the internal subject matter expert, providing user support, training, and documentation.
• Partner with stakeholders and vendors to deliver scalable technology solutions and improve platform adoption.

Skills

Salesforce administration

Automation

Reporting

Stakeholder management

Security

Data management

Tools

Litify

Salesforce Service Cloud

Salesforce Flow

Job description

Job title: Salesforce / Litify Administrator Location: Costa Mesa, CA (Weekly hybrid onsite) - Must already be local to SoCal Contract Duration: Direct-hire Compensation: $110,000 to 130,000 (doe)

Join a growing legal technology team where you'll take ownership of a Salesforce/Litify environment, drive platform optimization, and partner with attorneys, operations, and leadership to improve workflows across the organization. This is an opportunity to play a key role in a high-impact implementation while helping shape the future of legal technology initiatives. .

What You'll Do

• Serve as the primary Salesforce/Litify Administrator, overseeing configuration, customization, security, and day-to-day platform operations.
• Build and enhance legal workflows using Salesforce Flow and other declarative automation tools.
• Manage user access, permissions, integrations, and third-party applications.
• Maintain data integrity through audits, governance, migrations, and reporting best practices.
• Create dashboards and reports that provide visibility into caseloads, productivity, pipeline, and operational performance.
• Lead Litify implementation efforts, including requirements gathering, testing, rollout activities, and enhancement prioritization.
• Act as the internal subject matter expert, providing user support, training, and documentation.
• Partner with stakeholders and vendors to deliver scalable technology solutions and improve platform adoption.

What We're Looking For

• Salesforce Administrator Certification (ADM 201) or equivalent practical experience.
• 3+ years of Salesforce administration experience, including automation, security, reporting, and user management.
• Experience with Litify or Salesforce Service Cloud, ideally within a legal environment.
• Strong knowledge of Salesforce Flow and data management tools.
• Ability to translate business requirements into practical technical solutions.
• Excellent communication and stakeholder management skills.
• Nice to HaveDirect Litify implementation or administration experience.
• Additional Salesforce certifications.
• Exposure to AI-driven workflow solutions, legal technology platforms, document management, e-signature tools, or legal accounting integrations.
• Experience supporting greenfield Salesforce implementations..

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.