Litify Administrator

Ledgent Technology; Costa Mesa (CA); Hybrid; USD 110,000 - 130,000; Full time

Job summary

Ledgent Technology in Costa Mesa, CA is seeking a Salesforce/Litify Administrator to own the environment, drive platform optimization, and partner with attorneys, operations, and leadership to improve workflows across the organization. This is a direct-hire opportunity with a competitive compensation range.

You will serve as the primary admin for Salesforce/Litify, build workflows with Salesforce Flow, manage users and integrations, maintain data integrity, and create dashboards to monitor

Qualifications

• 3+ years of Salesforce administration experience, including automation and security.
• Experience with Litify or Salesforce Service Cloud, ideally in a legal environment.
• Strong knowledge of Salesforce Flow and data management practices.

Responsibilities

• Serve as the primary Salesforce/Litify Administrator overseeing configuration and daily operations.
• Build and optimize legal workflows using Salesforce Flow and declarative automation.
• Manage user access, permissions, integrations, and third-party apps.
• Maintain data integrity with audits, governance, migrations, and reporting.
• Create dashboards and reports to monitor caseloads, productivity, and performance.
• Lead Litify implementation efforts and prioritize enhancements.
• Provide user support, training, and documentation for stakeholders.

Skills

Salesforce administration

Litify experience

Stakeholder management

Communication

Education

Salesforce Administrator Certification ADM 201

Tools

Salesforce

Litify

Salesforce Flow

Data management tools

Job description

Job title: Salesforce / Litify Administrator
Location: Costa Mesa, CA (Weekly hybrid onsite) - Must already be local to SoCal
Contract Duration: Direct-hire
Compensation: $110,000 to 130,000 (doe)

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Join a growing legal technology team where you'll take ownership of a Salesforce/Litify environment, drive platform optimization, and partner with attorneys, operations, and leadership to improve workflows across the organization. This is an opportunity to play a key role in a high-impact implementation while helping shape the future of legal technology initiatives.
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What You'll Do

• Serve as the primary Salesforce/Litify Administrator, overseeing configuration, customization, security, and day-to-day platform operations.
• Build and enhance legal workflows using Salesforce Flow and other declarative automation tools.
• Manage user access, permissions, integrations, and third-party applications.
• Maintain data integrity through audits, governance, migrations, and reporting best practices.
• Create dashboards and reports that provide visibility into caseloads, productivity, pipeline, and operational performance.
• Lead Litify implementation efforts, including requirements gathering, testing, rollout activities, and enhancement prioritization.
• Act as the internal subject matter expert, providing user support, training, and documentation.
• Partner with stakeholders and vendors to deliver scalable technology solutions and improve platform adoption.

What We're Looking For

• Salesforce Administrator Certification (ADM 201) or equivalent practical experience.
• 3+ years of Salesforce administration experience, including automation, security, reporting, and user management.
• Experience with Litify or Salesforce Service Cloud, ideally within a legal environment.
• Strong knowledge of Salesforce Flow and data management tools.
• Ability to translate business requirements into practical technical solutions.
• Excellent communication and stakeholder management skills.

Nice to Have

• Direct Litify implementation or administration experience.
• Additional Salesforce certifications.
• Exposure to AI-driven workflow solutions, legal technology platforms, document management, e-signature tools, or legal accounting integrations.
• Experience supporting greenfield Salesforce implementations.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.