Salesforce FSC Analyst – Banking Solutions & Requirements

Cognizant Technology Solutions; Washington (District of Columbia); Hybrid; USD 83,000 - 125,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) plan

Paid Holidays

Paid Time Off

Disability Insurance

Parental Leave

Employee Stock Purchase Plan

Job summary

Cognizant Technology Solutions is seeking a Salesforce Business Analyst to translate banking and financial services requirements into scalable FSC solutions. You will collaborate with stakeholders, product owners, and delivery teams to drive successful program outcomes.

This hybrid role requires onsite presence in Washington, DC, with flexible work arrangements and wellbeing programs. You will gather, document, and define user stories, processes, and specs, supporting backlog grooming and UAT.

Qualifications

• 6-10 years of Business Systems Analyst experience.
• Salesforce Financial Services Cloud (FSC) experience.
• Banking or Financial Services industry experience.
• Strong requirements gathering, process mapping, and Agile methodology experience.
• Experience creating user stories and functional specifications with strong stakeholder management skills.

Responsibilities

• Gather, analyze, and document business requirements for FSC implementations.
• Define user stories, business processes, and functional specifications.
• Support backlog grooming, sprint planning, UAT, and production readiness activities.
• Facilitate workshops and requirements discovery sessions.
• Collaborate with stakeholders to ensure business needs are translated into Salesforce solutions.

Skills

Business Systems Analyst

Salesforce FSC experience

Requirements gathering

Agile methodology

Stakeholder management

Education

Salesforce Administrator Certification

Tools

Jira

Omnistudio

Agentforce

Job description

Cognizant Technology Solutions is seeking a Salesforce Business Analyst to translate banking and financial services requirements into scalable FSC solutions. You will collaborate with stakeholders, product owners, and delivery teams to drive successful program outcomes.

This hybrid role requires onsite presence in Washington, DC, with flexible work arrangements and wellbeing programs. You will gather, document, and define user stories, processes, and specs, supporting backlog grooming and UAT.