Senior Salesforce FSC Business Analyst — Remote

Cloud Peritus; United States; Hybrid; USD 110,000 - 165,000; Full time

Job summary

Cloud Peritus is seeking a Senior Business Analyst for Salesforce Financial Services Cloud in a client-facing consulting role. You will translate business ambition into FSC-enabled solutions, run discovery with stakeholders, and produce clear requirements artifacts for engineers.

You will lead discovery, shape solution options with Architects, and manage backlogs while ensuring successful delivery across Sales and Service Cloud components.

Qualifications

• 8+ years in business analysis with Salesforce delivery experience.
• Hands-on Financial Services Cloud (FSC) and data model knowledge.
• Strong Sales Cloud and Service Cloud depth across full lifecycle implementations.
• Previous consulting experience with billable delivery.
• 2–3 end-to-end Salesforce implementations from discovery to hyper-care.
• Fluent in Agile/Scrum delivery and tooling (Jira, Confluence, Azure DevOps).
• Excellent written and verbal communication; ability to lead rooms with senior stakeholders.

Responsibilities

• Lead discovery workshops and workshops with stakeholders across financial services functions.
• Elicit, document, and rationalize requirements into epics, user stories, and acceptance criteria.
• Produce current-state and future-state process flows and gap analyses.
• Define data migration mapping and data quality rules to support FSC/CRM migrations.
• Shape solutions with Architects, translate business needs into options with trade-offs.
• Own backlog grooming, sprint planning, demos, and UAT with client product owner.
• Prepare functional specs, data dictionaries, and training material.
• Mentor junior BAs and contribute reusable assets to the practice.

Skills

Salesforce FSC experience

Agile/Scrum

Business analysis

Stakeholder management

Process modeling

Communication

Technical documentation

Data mapping

Tools

Jira

Confluence

Azure DevOps

Lucidchart

Visio

Miro

Job description

Cloud Peritus is seeking a Senior Business Analyst for Salesforce Financial Services Cloud in a client-facing consulting role. You will translate business ambition into FSC-enabled solutions, run discovery with stakeholders, and produce clear requirements artifacts for engineers.

You will lead discovery, shape solution options with Architects, and manage backlogs while ensuring successful delivery across Sales and Service Cloud components.