Senior Salesforce FSC Business Analyst - Retail Solutions

Talcott Financial Group; Connecticut; Hybrid; USD 100,000 - 170,000; Full time

Job summary

Talcott Financial Group in Hartford, CT, is seeking a Senior Business Analyst for Retail with deep Salesforce Financial Services Cloud (FSC) expertise. You will translate business strategy into tech-enabled CRM solutions for Talcott's annuity operations, advising business leaders and partnering with IT to ensure measurable value.

The role requires strong requirements gathering, data analysis, and cross-functional collaboration, with hybrid work from our Hartford office and potential remote

Qualifications

• Bachelor’s degree in business, IT, or related field; advanced degree preferred.
• Minimum 5 years’ experience in business consulting, business analysis or related IT function.
• Experience in financial services, insurance, wealth management, or annuity domains preferred.
• Minimum 3 years hands-on BA with Salesforce, including 2 years FSC.
• Demonstrated experience with Salesforce FSC data model and config (flows, rules, dashboards).
• Salesforce certification preferred (Administrator, BA, FSC Accredited).
• Experience integrating Salesforce with enterprise systems, data migration, APIs.

Responsibilities

• Lead requirements gathering and business process analysis for complex initiatives.
• Translate business questions into data-driven insights and validate data across systems.
• Serve as liaison between business stakeholders and IT for clarity and delivery.
• Lead UAT, release management, and ensure compliance with security and regulatory needs.
• Map data flows between Salesforce and upstream/downstream systems for integrations.

Skills

Salesforce FSC experience

Requirements gathering

Business analysis

Stakeholder management

Data analysis

UAT & testing

Communication

Education

Bachelor’s Degree in business, IT, or related field

Advanced degree preferred

Tools

Salesforce

CRM systems

Job description

Talcott Financial Group in Hartford, CT, is seeking a Senior Business Analyst for Retail with deep Salesforce Financial Services Cloud (FSC) expertise. You will translate business strategy into tech-enabled CRM solutions for Talcott's annuity operations, advising business leaders and partnering with IT to ensure measurable value.

The role requires strong requirements gathering, data analysis, and cross-functional collaboration, with hybrid work from our Hartford office and potential remote